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Published By: BMC ASEAN     Published Date: Dec 18, 2018
Digital transformation encompasses both technological and human components. While many initiatives focus on ensuring that a company’s multi-cloud infrastructure is agile enough to meet changing demands around cloud mobile, Internet of Things (IoT), and big data, it’s equally important to empower business workers with the modern digital tools they need to be successful today. Artificial intelligence and machine learning can play a vital role on both of these fronts. In fact, 78 percent of CIOs and senior IT leaders are already looking to AI to address complexity,1 and by 2019, 30 percent of IT service desks will utilize machine learning to free up support capacity.2 The magnitude of change has forced companies to take stock of the experience they offer employees. As digital natives3 enter and advance in the workforce, talent retention is now a top priority. These workers expect to have the best tools; 93 percent of millennials cited modern and up-to-date technology as one of the most
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BMC ASEAN
Published By: Blue Prism     Published Date: Mar 28, 2019
Robotic process automation describes the use of technology to automate tasks that are traditionally done by a human being. The technology itself mimics an end user by simulating user actions such as navigating within an application or entering data into forms according to a set of rules. RPA is often used to automate routine administrative tasks that typically require a human being to interact with multiple systems, but RPA technology is evolving to support the automation of increasingly sophisticated processes at scale within enterprise architectures rather than on the desktop. Over the past two years, RPA has been adopted by a number of business process outsourcing (BPO) providers and a growing number of end-user organizations are now deploying the technology themselves to create “virtual workforces” of robotic workers.
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Blue Prism
Published By: NaviSite     Published Date: Sep 02, 2014
This whitepaper explores the reasons behind changing traditional desktop computing strategies, why cloud-hosted virtual desktops are a compelling solution for many businesses and how to leverage cliud-hosted desktops for windows 7 migrations, mobile and departmental workers, and disaster recovery scenarios.
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virtual desktops, cloud hosted virtual desktops, navisite
    
NaviSite
Published By: ClickExpress     Published Date: May 01, 2013
We all know that happy workers provide better service. In the service industry, there is an even greater drive to create a happy customer experience—and a field worker’s unhappiness can easily turn into lost productivity and a damaging customer experience. This paper not only outlines five things that field workers hate, but also gives you simple, actionable suggestions on how to fix them using mobility solutions. After all, happy workers lead to greater productivity, better service and a better customer experience—and that’s the bottom line.
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service, field workers, industry, customer, experience, fix, mobility, solutions, productivity
    
ClickExpress
Published By: Citrix Systems     Published Date: Apr 15, 2015
IT professionals are rethinking remote access strategies to enable a mobile workforce. Whether they are in the office or on the road, people need secure remote access that’s simple to use, so they can be productive from anywhere. Empower your mobile workers with the right level of access to Windows® apps and data, using a solution that IT can trust. Used by more than 100 million people worldwide in organizations of all sizes, Citrix XenApp is the proven solution for secure remote access.
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citrix, desktop virtualization, efficiency, virtualization, mobile computing, security, compliance, application security
    
Citrix Systems
Published By: Citrix Systems     Published Date: Apr 15, 2016
Citrix XenApp is the industry-leading solution for virtual application delivery, providing Windows apps to workers on any device, anywhere. See why it’s the top choice for today’s enterprises.
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citrix xenapp, virtual application delivery, best practices, business technology
    
Citrix Systems
Published By: LogMeIn     Published Date: Apr 24, 2014
A Harvard Business Report providing an insight into how smart knowledge workers delegate tasks - or eliminate them all together
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knowledge, time management, delegation, smart working, marketing research, sales
    
LogMeIn
Published By: BMC Software     Published Date: May 19, 2014
IT is embracing this new world of consumerized technology with a focus on its own employees as internal customers. Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity.
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bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas, mobile, social, on demand solutions
    
BMC Software
Published By: BMC Software     Published Date: Aug 18, 2014
IT is embracing this new world of consumerized technology with a focus on its own employees as internal customers. Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity.
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customer, cloud technology, internal, productivity
    
BMC Software
Published By: RingCentral     Published Date: Jan 13, 2015
The world of work is changing. Not so long ago, most employees reported to a “desk job” in an office, and companies recruited talent locally. Businesses now recognize that to compete in an increasingly uncertain economy—and to attract skilled workers—they need to become more flexible, particularly about where employees work.
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cloud, phone, it-leaders, mobile, mobile workforce, pbx
    
RingCentral
Published By: CEB     Published Date: Jul 01, 2014
Employee engagement is necessary but not sufficient in achieving your company’s key business priorities. Learn how to ensure workers are engaged and aligned with your organization's strategy, and agile enough to create and sustain advantage in an ever-changing marketplace.
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new work environment, agility, engagement, alignment, organization, strategy, marketplace
    
CEB
Published By: Bounty Jobs     Published Date: Oct 14, 2015
In this e-book, we discuss several factors that are creating greater challenges for hiring managers in 2015, including rising employment (meaning more competition for those hard-to-find candidates), scarcity of key skilled workers, and a rising number of people who say they plan to look for new jobs this year.
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hiring managers, recruitment, direct hire agency, job candidates
    
Bounty Jobs
Published By: SAP     Published Date: Feb 26, 2016
Tracking and assessing workforce-diversity programs shouldn't be hard work, but it should be a top priority. Because businesses benefit when they employ highly engaged workers with different backgrounds, HR leaders and hiring professionals contribute directly to a company’s success when diversity programs meet their goals.
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sap, business benefits, diversity, kpi, metrics
    
SAP
Published By: HotSchedules     Published Date: Apr 25, 2018
It’s no secret the restaurant industry is highly populated by teenagers. So what are the best tactics to engage your Gen Z employees while keeping your restaurant compliant with today’s labor laws? Research has found Gen Z to be very different than their older millennial brothers and sisters, meaning operators need to find a whole new approach to engage them. In this guide we’ll highlight the engagement and compliance challenges restaurants face with this group of workers. And then we’ll walk you through best practices we’ve seen work using mobile scheduling apps and digital communication tools.
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HotSchedules
Published By: Fitbit     Published Date: Nov 12, 2018
The secret to employee health and happiness. It's a fact: positive social interactions at work have been shown to boost employee health. Social connections are just as important in the workplace as they are in other aspects of life. Being surrounded by compassionate, friendly coworkers can boost productivity and commitment to the workplace. Check out our white paper on social connectedness to explore: ? The science of being social. ? How social behaviors impact our health. ? Key takeaways on driving social engagement as part of your wellness program.
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Fitbit
Published By: Cisco and NVIDIA Corporation     Published Date: Feb 26, 2018
These are interesting and challenging times to be in business. Digital forces, such as the cloud, big data, mobility, and mobile apps are disrupting tried-and-true business models, as well as entire industries. These transformational advances are producing complexity, while workers are demanding simplicity. They require centralized infrastructures to keep information safe, even as agility and flexibility rule the day. Read this eBook to learn more about powerful forces of digital business transformation!
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Cisco and NVIDIA Corporation
Published By: Infosys     Published Date: May 21, 2018
Our client offered electronic money transfer services. For years they had provided the digital links and the networks of agents that enabled people to send money quickly and easily around the world. But digital technology introduced a number of challenges to their business. Not only were pure digital payment companies threatening the agent-based model, but their business models had lower operating costs than a network of physical agents. Also, other technologies such as virtual money transfer via blockchain were being more widely adopted. In addition, industry mergers strengthened competitors, while increased protectionism began to reduce the number of migrant workers - the core customers of our client. The digital world was looking like a difficult place to operate in.
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money, transfer, digital, technology, business
    
Infosys
Published By: Westex     Published Date: Aug 01, 2018
Meeting the needs of compliance standards while keeping your workers protected is a top priority for those in the electrical industry. There are a number of measures you can take to help keep your workers safe, starting with a sound personal protective equipment (PPE) program. In this new white paper, we detail the key changes found in the 2018 edition of NFPA 70E, and explain how daily wear PPE may help enhance both compliance and worker protection when compared to traditional task-based PPE.
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nfpa, nfpa 70e, arc flash, ppe, flame resitance, arc resistance, fr fabric
    
Westex
Published By: BMC Software     Published Date: Jan 31, 2014
IT is embracing to this new world of consumerized technology, with a focus on its own employees as internal customers. Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity. Please download the white paper for more information.
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bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications, internal customers
    
BMC Software
Published By: Salesforce.com     Published Date: Feb 12, 2014
The nature of today’s business climate means that now, more than ever, companies look for any business advantage that helps them stay ahead of the competition. Often, that means companies take such steps as creating innovative products, increasing and maintain customer loyalty, and implementing cost-control measures to realize distinct advantages. Leading industry analysts point to two areas internally where companies can achieve the best possible advantages, by focusing on a company’s workers and work processes.
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it service management, cloud platform, collaboration, it service management, saas, it help desk, productivity, it assistance, remedy force bmc, salesforce
    
Salesforce.com
Published By: Polycom     Published Date: Jul 24, 2014
Build or buy? When manufacturers have sought new leaders, they have typically done both: grooming talent in-house and paying market rates for the best thinkers and managers. With the growing STEM (science, technology, engineering, and mathematics) shortage, companies will be harder-pressed to buy – and keep – top technical talent. Emerging and established leaders will command premium prices and field continual offers, increasing the likelihood they’ll make frequent job changes, taking their industry and institutional knowledge with them. As a consequence, manufacturers will need to build their talent pipeline, empower knowledge workers with the tools and intelligence they need to succeed, and provide professional development opportunities that exceed what competitors offer. This will be a marathon, not a sprint. What’s key to making the race for talent successful: virtual training environments that accelerate learning and innovation.
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polycom, management, virtual, training, development
    
Polycom
Published By: 8x8 Inc.     Published Date: Feb 17, 2017
This Frost & Sullivan paper will outline the difficult challenges faced by all businesses—in a variety of industries and sizes—in creating an exceptional customer experience; discuss the value of a contact center that also supports all channels of choice, disaster recovery, data analytics, and leveraging back-office workers; stress the need for cultural change throughout the organization to truly meet today’s customers’ expectations; and offer best practices recommendations for taking the lead in creating a customer journey that engenders loyalty, delivers total satisfaction, and drives revenues.
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frost & sullivan, contact center, customer engagement, cloud, culture gap, scalability, omnichannel, digital tranformation, customer experience
    
8x8 Inc.
Published By: Microsoft Office SharePoint Server     Published Date: Nov 07, 2008
Until recently, St. Vincent Heart Center used an HTML-based intranet to disseminate various types of information to its 470 employees and 200 contract workers. But information on that system wasn’t easy to find. Microsoft® Office SharePoint® Server 2007 offers the organization easy access to information—and it enhances productivity and supports increased security for confidential information. Read more about the benefits.
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microsoft office, sharepoint server, hp proliant
    
Microsoft Office SharePoint Server
Published By: SAS     Published Date: Jun 08, 2017
The underground economy is thriving, thanks in part to new technologies and business models such as digital currencies and online marketplaces for freelance services. SAS fraud specialists reveal how government agencies can uncover these activities – and the tax obligations not reported from them. A former head of compliance for the country’s fourth-largest state workers' comp program describes how a comprehensive analytics program found a tax gap of $718 million and was granted funding to double the team’s size without even asking.
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SAS
Published By: Navisite- A Time Warner Cable Company     Published Date: Aug 07, 2013
In this whitepaper, we will explore: • The reasons behind changing traditional desktop computing strategies • Why cloud-hosted virtual desktops are a compelling solution for many businesses • How to leverage cloud-hosted desktops for Windows 7 migrations, mobile and departmental workers, and disaster recovery scenarios.
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cloud, reshaping, virtual desktops, disaster recovery
    
Navisite- A Time Warner Cable Company
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