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Published By: Sprinklr     Published Date: Nov 22, 2016
CXM is the process of providing unforgettable experiences to your customers at every touchpoint – online, on the phone, on social, and in person. It’s the future of every business operating in a networked world. So where do you begin?
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customer service, customer experience, customer retention, voice of the customer, social customer service, social customer care, customer care
    
Sprinklr
Published By: Sprinklr     Published Date: Sep 28, 2017
At the Sprinklr Digital Transformation Summit in Nashville, Cisco Chairman John Chambers issued a stark warning during his keynote address: “75 percent of the companies in this room will be digital in just four years, that’s the good news,” Chambers said to the audience. “The bad news? It’s only going to work for a third of you, because you won’t reinvent yourself.”
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customer experience, customer retention, customer service, digital marketing, digital marketing strategy, technology trends, voice of the customer, social customer service, digital transformation
    
Sprinklr
Published By: Sprinklr     Published Date: Sep 28, 2017
"The Harvard Business Review recently surveyed 600+ executives from the world's biggest companies to uncover their customer experience strategies. The survey reveals that customer experience is vital for business success, and establishes social media as the foundation for customer experience. "
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customer service, customer experience, customer retention, voice of the customer, social customer service, social customer care, customer care
    
Sprinklr
Published By: Sprinklr     Published Date: Jan 05, 2018
Long wait times, dropped calls, repeating a single problem dozens of times – one could write a novella about the countless pain points of customer service. To customers, these pain points are, well, painful. To companies, they’re a necessary part of doing business. When you’re a multibillion-dollar brand with hundreds of locations worldwide, scale equals survival. Call centers are the epitome of scale. Fixated on efficiency, many companies forget what it’s like to be on the other end of the line. They forget about the customer experience.
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Sprinklr
Published By: Sprinklr     Published Date: Feb 28, 2018
"Customer experience is the new battleground: 89% of organizations compete primarily on experience, and 95% tell others about a bad experience. To help brands compete in this new world, we spoke with 17 experts about the current state of customer experience and ways that brands can make – and keep – their customers happy. "
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customer experience, happy customers, customers happy, cx journey, marketing, digital marketing, sprinklr, whitepaper
    
Sprinklr
Published By: Sprinklr     Published Date: Feb 28, 2018
"In 2017, brands spent 98% of their time and resources trying to find customers, and only 2% actually taking care of their customers. In a world where customers are connected, empowered, and in control, brands need to rethink what’s important. Customer care, once the begrudged “cost center,” is becoming a top priority. In this whitepaper, Sprinklr partners with leading customer care executives to discuss the role of people, process, and technology in driving change."
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customer care, customer-first, customer-first future of customer care, whitepaper, study, customer service, executives, driving change, sprinklr
    
Sprinklr
Published By: Sprinklr     Published Date: Mar 13, 2018
"Customer experience is the new battleground: 89% of organizations compete primarily on experience, and 95% tell others about a bad experience. To help brands compete in this new world, we spoke with 17 experts about the current state of customer experience and ways that brands can make – and keep – their customers happy. "
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Sprinklr
Published By: Sprinklr     Published Date: Mar 13, 2018
"In 2017, brands spent 98% of their time and resources trying to find customers, and only 2% actually taking care of their customers. In a world where customers are connected, empowered, and in control, brands need to rethink what’s important. Customer care, once the begrudged “cost center,” is becoming a top priority. In this whitepaper, Sprinklr partners with leading customer care executives to discuss the role of people, process, and technology in driving change."
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Sprinklr
Published By: Sprint     Published Date: Oct 18, 2010
The first is a step-by-step guide to M2M deployment. Provided by Connected World Magazine, it helps define the current state of best practices on the part of the M2M industry to help potential adopters to get their applications off the ground and take some of the complexity out of M2M.
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sprint wholesale, m2m technology deployment, bandwidth, integration and testing, hardware
    
Sprint
Published By: StorageCraft® Technology Corporation     Published Date: Jun 23, 2011
Adaptive Infrastructure provides fast and reliable access to data and the applications that rely on that data. When a problem occurs, you better be able to get things running again in a very short order. There are multiple solution architectures available to provide reliable access to data and applications - find out more now.
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storagecraft, infrastructuer, back up, recover, adaptive, avoid loss, resources, vulnerabiilty
    
StorageCraft® Technology Corporation
Published By: Stratus Technologies     Published Date: Feb 12, 2008
Application vulnerabilities and risks must be weighed to identify resources, performance requirements and service level objectives to ensure business continuity. Using real-world case studies, this white paper examines Information Lifecycle Management (ILM) best practices for disaster preparedness.
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risk management, vulnerability, info management, information management, best practices, disaster recovery, stratus, stratus technologies
    
Stratus Technologies
Published By: Stratus Technologies     Published Date: Mar 10, 2009
Haitham Al-Beik, Product Development Engineer, highlights the key product attributes of Avance that deliver ease of use and other elements designed to improve an IT Administrator's world.
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stratus, it administration, development engineer, mission critical, web services, disaster recovery, critical data, server unreachable, avance, disaster prevention
    
Stratus Technologies
Published By: Stratus Technologies     Published Date: Mar 10, 2009
Fault Tolerant is a pretty common term in the world of IT, also an often misused and misleading term.  For 3 decades, Stratus Technologies has been engineering and manufacturing purpose built Fault Tolerant solutions. Check out this short video to understand what it takes to be REAL Fault Tolerant.
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stratus, virtualization, fault tolerance, real fault, it management, industry standard components, disaster prevention
    
Stratus Technologies
Published By: Stratus Technologies     Published Date: Mar 10, 2009
Terry Bass, V Series and OpenVOS Product Manager, discusses the arsenal of industry standard and open source applications available today on OpenVOS that make UNIX and Linux programmers immediately productive on the world’s most reliable operating system. VOS is now OPEN.
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stratus, openvos, open source applications, unix, linux, gnu tools, debugging tools, industry standard, ipsec, ntp, openssh, radius, samba
    
Stratus Technologies
Published By: Stratus Technologies     Published Date: Nov 11, 2009
You probably know Stratus Technologies' fault-tolerant ftServer systems and services for delivering uptime of nearly 99.9999% for the world's most essential applications. What you might not know is how effectively - and how simply - our mission-critical Support Services let your enterprise protect this industry-leading availability. Our focus on preventing downtime and data loss brings you much more than basic break-fix support. If you're used to average server support, get ready to experience meaningful differences. One example: It's not uncommon for Stratus Support Services to identify problems before our customers do. Stellar satisfaction ratings of 96% or higher show the value our clients place in these services.
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activeservice, stratus, fault tolerance, ftserver, application management, virtual technician
    
Stratus Technologies
Published By: Stripe     Published Date: Aug 06, 2019
Digital commerce is enabling businesses to rethink what they sell, how they sell, and where they sell. Fickle consumer and business buyers have come to expect an intuitive and instantaneous checkout process with multiple payment options. However, aging financial infrastructure and complex interdependencies between numerous parties make it difficult and expensive to accept payments online seamlessly and across markets and currencies. Stripe meets these challenges with an API-based payments platform that abstracts away the complexities around payment gateways, acquiring banks, and credit card networks. To understand the impact of Stripe’s products on processing online payments, IDC interviewed Stripe customers and surveyed hundreds of organizations around the world about how they currently process and manage online payments. KEY FINDINGS • Many organizations are using Stripe as a foundational platform for their online businesses, with many of those also using Stripe Connect to run thei
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payment security, payment processing, payment solutions, business analytics, platform as a service (paas)
    
Stripe
Published By: SubscriberMail     Published Date: Dec 12, 2008
The growing complexity of today's email market has created a deeper need to carefully consider the creative aspects of your email messages. While the need for quality and effective design has always existed from a pure marketing standpoint, challenges unique to the email space require a different look at creative from the perspective of accomplishing specific goals via email. This white paper introduces several of the numerous critical parameters that should be given consideration when preparing email creative, and provides real-world tactics to optimize email creative for maximum results. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}
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subscribermail, email creative, email copy, email marketing, email marketing services/software
    
SubscriberMail
Published By: Success Factors     Published Date: Jul 03, 2012
SuccessFactors' goal is no secret, nor is it humble: increase worldwide productivity by 50%. It's a bold target that's not easy to measure consistently. However, this paper presents one measure of SuccessFactors' success and explains the linkages between investing in execution and tangible customer results.
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human resources, hr management, business, ceo, successfactors
    
Success Factors
Published By: Success Factors     Published Date: Aug 02, 2012
Measurable business results-that's what drives companies to partner with SuccessFactors. But each customer has a unique story to tell about their path to success. In this complimentary booklet, 28 SuccessFactors customers-large to small, in a variety of industries, and from around the globe-share their processes and results. With quotes, facts, and figures, the booklet shows business execution in action, with SuccessFactors BizX Suite. Find out how real customers moved beyond automating HR processes to actually aligning, optimizing, and accelerating workforce productivity in a way that drives measurable business results. With approximately 3,500 customers and 15 million subscription seats globally, many of the best names in the world rely on SuccessFactors software to deliver workforce performance that is second to none. Will their path to success help guide yours? Download the booklet today and find out.
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successfactors, sap, customer spotlights, reference booklet, loud in the cloud, successfactors bizx, case studies, customers testimonials, workforce performance, measurable business results, lars dalgaard
    
Success Factors
Published By: Success Factors     Published Date: Aug 19, 2014
Engaged employees perform better, stay longer, keep customers happier, and boost company revenue. That’s why it’s critical to embed employee engagement deeply into your culture. What practical steps can you take in this direction? Start with expert advice from leading, respected sources. Download these engagement resources for real-world guidance on: How to measure engagement in your organization—and use the results
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success factors, engage candidates, hiring process, candidate advocates, recruiting strategies, talent, hiring managers
    
Success Factors
Published By: SuccessFactors HR     Published Date: Oct 19, 2010
More successful small and mid-sized companies are beginning to tie compensation directly to employee performance to drive incredible business results. Written with input from leading HR professionals, this guide provides valuable, real-world insight into how to build a successful pay-for-performance culture that can literally transform your business.
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successfactors, company-wide goal alignment, workforce, talent management, training, review, performance, pay for performance
    
SuccessFactors HR
Published By: SuccessFactors, an SAP Company     Published Date: Jun 18, 2015
In this e-book you’ll see how solutions that span the entire employee lifecycle simplify your technologies, processes, and decision making. And you’ll learn how, combined with our global partner ecosystem and SAP’s experience and commitment, they can help you achieve your goals. With SuccessFactors you can run simple, at the right speed, and in the right direction, to win.
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SuccessFactors, an SAP Company
Published By: Sudden Impact Marketing     Published Date: Sep 05, 2014
Video solutions eliminate geographic boundaries and allow you to sit across a conference table from fellow participants, regardless of where they are in the world. By using unified video collaboration solutions for a virtually unlimited number of applications, you can boost productivity and communication throughout your organization, even across the largest of enterprises—allowing you to become more agile and responsive to changing needs.
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cisco, cisco solutions, video communication
    
Sudden Impact Marketing
Published By: SugarCRM     Published Date: May 13, 2014
IBM leveraged Sugar's unique user-focused CRM to transform its global sales organization, successfully deploying a new system for reps that manage millions of opportunities worldwide. Read the Ovum report on how IBM completed this herculean task in record time.
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ibm, crm, ovum, sugar, global sales organization, sugarcrm, success
    
SugarCRM
Published By: SugarCRM     Published Date: Jul 29, 2015
Today’s customer is more educated and connected than ever before. With seemingly endless choices, and unfettered access to information from peers and other sources – standing out in the market is harder than ever. And lowering prices is not always a winning strategy. So, how can you attract and retain more customers in this new world of business? By focusing on creating extraordinary customer experiences. Learn more in this informative eBook.
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b2b success, customer retention, customer experience, information access
    
SugarCRM
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