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Published By: 8x8 Inc.     Published Date: Nov 10, 2016
Your old PBX has served you well so why switch? After all, changing out your communications system is a big undertaking. However, it may be far riskier to stay with an out-of-date and under-performing onsite PBX.This free white paper explains 5 top reasons why businesses are leaving their PBXs behind and moving up to the cloud.
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8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
This free white paper Your PBX Is Killing Your Business: 5 Reasons Why You Should Ditch It for the Cloud explains 5 top reasons why businesses are leaving their PBXs behind and moving up to the cloud. Download the paper and learn: 5 measurable business benefits of moving communications to the cloud How to rapidly scale communications as your business adds new offices and countries Why mobility and BYOD are must-haves for modern business communications How cloud solutions deliver disaster recovery benefits that onsite PBXs simply canít Extra Bonus: Two free checklists: Evaluating Cloud Communications Providers: 8 Questions to Ask 8 Signs Your Legacy PBX Is Putting Your Business at Risk Get all the facts when you download this free white paper!
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cloud, pbx, communications, cloud solutions, byod
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
The migration of contact centers from on-premises to the cloud is well underway and dramatically changing how companies deliver customer experience. Thatís the conclusion of this 2016 survey by 8x8 and the Contact Center Network Group (CCNG) of 154 contact center professionals in the U.S. and UK. The November 2016 survey results uncover a range of trends and opportunities that highlight the importance of analytics, the increase in remote working, and the integration of more non-voice channels into the contact center. Download this complimentary report to learn: Major business drivers that are leading contact centers to cloud Surprising top method for measuring and improving agent performance Concerns and obstacles around moving to the cloud Increased prevalence of remote working and key challenges reported The most popular non-voice channels contact center managers would like to incorporate
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cloud contact center, ccng, analytics. remote working, non-voice channels
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
In our increasingly global economy, itís no surprise that more and more businesses are going global with their contact centers. This trend is driven by many factors including international acquisitions and the availability of highly skilled, lower cost talent in many parts of the world. This eBook Taking Your Contact Center Global explains the top challenges businesses must surmount when expanding internationally and what they need to know to be successful. Download this complimentary eBook and learn: 4 challenges every global contact center will face Why cloud-based contact centers have the advantage Why not all cloud contact centers are perfect, and 3 things to watch out for How to get the upper hand when it comes to call quality, local numbers, and creating a unified, global contact center
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contact center, global growth, cloud-based contact, call quality
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
The right contact center solution should integrate tightly with your CRM solution and add value to it. Your contact center software should be able to capture all email, chat and standard telephone interactions and link them to the customer records database. Not only does this ensure continuity in all your customer communications, it gives the CRM database more information to use in constructing a better picture of your customersí behavior. So how do you choose the right contact center for your organization? Following are three examples of forward-thinking businesses that found the right answer with cloud communication technology.
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contact center, crm, telephone interactions, communications
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Jun 22, 2017
Are you still using your legacy PBX? Reduce business risks when you move to the cloud. Read the whitepaper for more information.
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pbx, private branch exchange, communications, cloud, telecommunications
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Aug 15, 2017
In our increasingly global economy, itís no surprise that more and more businesses are taking their contact centers global. This trend may be driven by several factors including entry into new markets and the consequent need to support customers and prospects in multiple regions or an acquisition that suddenly opens new geographies for business. This paper explores how a cloud contact center solution can help address key challenges of deploying a global contact center.
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contact center, global economy, customer support, cloud offerings, 8x8
    
8x8 Inc.
Published By: Adecco     Published Date: Sep 25, 2017
Cloud computing generated $100 billion in 2012, which is estimated to be $127 billion by 2017 and an impressive $500 billion by 2020. What was once an innovative technology of the future is now the standard way of doing business. The challenge for companies is to leverage what still works well from their in-house legacy infrastructure and augment that with a new cloudbased infrastructure to meet their future needs. Learn how to transition to advanced cloud usage and build a strong team for your company.
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cloud computing, cloud based infrastructure, cloud transition, team building
    
Adecco
Published By: Adobe     Published Date: Nov 07, 2013
SPAR Austria Information and Communication Services taps powerful content management and publishing capabilities in Adobe Experience Manager to enhance digital marketing strategies
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adobe, spar, business services, integrated online experiences, spar austria, leading food retail, household consumer goods, multichannel marketing strategy, web content management, adobe experience manager, adobe marketing cloud, the cloud, ionteractive web experiences, creating engagement, store experience online, sap integration, product content management
    
Adobe
Published By: Adobe     Published Date: Mar 21, 2017
While most business is digital, most organizations still rely on paper for the ďlast footĒ of the process: the sign-off. Continued reliance on paper-based signatures is fraught with risks, including impeding productivity, reducing visibility, hampering compliance?and diminishing the customer experience. Electronic signatures (e-signatures), which are easily implemented from the cloud, help speed up the sales process by reducing errors and bottlenecks, while also ensuring greater security and mobility.
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Adobe
Published By: Adobe     Published Date: Mar 16, 2016
While most business is digital, and business-to-business and business-to-consumer transactions Ė and the work that supports them -- are almost entirely digitized, most organizations still rely on paper for the ďlast footĒ of the process Ė the sign-off. Continued reliance on paper-based signature is fraught with risks, including impeding productivity, reducing visibility, hampering compliance, and diminishing the customer experience. Electronic signatures (e-signatures), which are easily implemented from the cloud, help speed up the sales process by reducing errors and bottlenecks, while also ensuring greater security and mobility. Read this Forbes Insights piece to learn: ē How an easy implementation of e-signatures can improve productivity and reduce busywork for your sales team ē How improve customer experiences and ease of business with e-signatures increases the likelihood of renewal and retention ē How e-signatures easily integrate into your existing sales tools, for seamless pr
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sales performance, e-signatures, b2b, b2c
    
Adobe
Published By: Adobe     Published Date: Feb 13, 2018
Today, what separates great businesses from the good ones is the ability to provide customers with a meaningful experience ó not just a great product or service. With our unique and comprehensive marketing cloud offering, Adobe is perfectly positioned to help your company transform into an experience business. See what businesses are doing with Adobe Marketing Cloud to deliver amazing experiences to their customers.
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Adobe
Published By: Adobe     Published Date: Feb 13, 2018
Today, what separates great businesses from the good ones is the ability to provide customers with a meaningful experience ó not just a great product or service. With our unique and comprehensive marketing cloud offering, Adobe is perfectly positioned to help your company transform into an experience business. See what businesses are doing with Adobe Marketing Cloud to deliver amazing experiences to their customers.
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Adobe
Published By: Ahead     Published Date: Aug 08, 2018
As organizations are moving to AWS to gain the operational efficiencies of the cloud, theyíre realizing the importance of a well-architected framework. This framework, which consists of twelve pillars, is well-intended, secure, and compliant, but is not exactly easy to achieve. Our clients frequently tell us that two pillars in particular-- Security and Cost Optimization--are the most difficult to get right. This is partially because while advanced tooling is required to manage cloud complexities and compliance, selecting, deploying, and operating these tools is costly and burdensome. Without optimizing your environment for these two pillars, you are preventing your organization from scaling up. This has resulted in many businesses that are restricted to a minimal use of AWS, negating any benefit of having adopted the cloud in the first place. AHEAD uses the AWS Well-Architected Framework, which will walk you through missteps and how to get it right.
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Ahead
Published By: Ahead     Published Date: Nov 15, 2018
As organizations are moving to AWS to gain the operational efficiencies of the cloud, theyíre realizing the importance of a well-architected framework. This framework, which consists of twelve pillars, is wellintended, secure, and compliant, but is not exactly easy to achieve. Our clients frequently tell us that two pillars in particular--Security and Cost Optimization--are the most difficult to get right. This is partially because while advanced tooling is required to manage cloud complexities and compliance, selecting, deploying, and operating these tools is costly and burdensome. Without optimizing your environment for these two pillars, you are preventing your organization from scaling up. This has resulted in many businesses that are restricted to a minimal use of AWS, negating any benefit of having adopted the cloud in the first place. AHEAD uses the AWS Well-Architected Framework, which will walk you through common missteps and how to get it right.
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Ahead
Published By: Ahead     Published Date: Nov 15, 2018
If your business is like many other organizations that are in the process of enabling a Microsoft Azure public cloud platform, then you might be struggling with the guardrails needed to secure and manage cost, while at the same time enabling flexibility for the teams consuming cloud services. While the Azure platform is already very secure, it also allows a great deal of flexibility in configuration. In order to avoid accidentally creating security holes and out-of-control spend, a Governance Framework is required. We created the AHEAD Azure Governance framework to allow enterprises to develop and maintain a fully optimized, and secure environment. The resulting framework will be tailored to your organizationís specific business and compliance needs, as every enterprise is different. This guide will introduce you to the components of this necessary Azure Foundational Governance Design.
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Ahead
Published By: Akamai Technologies     Published Date: Sep 27, 2016
Akamai makes online business fast, reliable and secure. We earned our global reputation by building the worldís fastest and largest cloud-enabled delivery platform, which is backed by the most scalable, distributed security solution available. Learn about the security solutions that help protect companies in every industry be secure online.
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akamai, cloud security, cloud security solutions, cybersecurity, cloud, cloud delivery platform
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: Aug 17, 2017
The cloud is a network of servers housing data, software, and services. Cloud services are commonly accessed via the Internet, instead of locally in a data center. Businesses are increasingly relying on the cloud for cybersecurity for two key reasons: 1. Due to a changing threat landscape, thereís a need for more scale, accuracy, experience, and collective intelligence. These resources are out of reach internally for most organizations. 2. There are fundamental limits with on-premises hardware mitigation appliances and enterprise data centers for Distributed Denial of Service (DDoS) and web attack protection.
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cloud security, scale, data center, ddos
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: Jun 14, 2018
"Businesses continue to evolve as digital technologies reshape industries. The workforce is mobile, and speed and ef ciency are imperative, necessitating dynamic, cloud-based infrastructures and connectivity, as well as unhindered, secure application access ó from anywhere, on any device, at any time. Leaders must remove hurdles to progress, but new business initiatives and processes increase the attack surface, potentially putting the company at risk.
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digital technology, cloud, security, connectivity, authenticate
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
"Your business relies on the cloud for agility, cost savings, and scalability, but how do you ensure that the cloud technologies enabling your business arenít also introducing security risks, impacting customer experience (CX), or costing more than anticipated? Thatís where Akamai comes in. This e-book explains how Akamaiís cloud delivery platform is designed to make the cloud work for you by extending and enabling your cloud infrastructure. Download the e-book to learn how Akamai can help you: Protect your business from cyberattacks Deliver more engaging online experiences Offload traffic to maximize scale, reliability, and cost efficiency"
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
"Your business relies on the cloud for agility, cost savings, and scalability, but how do you ensure that the cloud technologies enabling your business arenít also introducing security risks, impacting customer experience (CX), or costing more than anticipated? Thatís where Akamai comes in. This e-book explains how Akamaiís cloud delivery platform is designed to make the cloud work for you by extending and enabling your cloud infrastructure. Download the e-book to learn how Akamai can help you: Protect your business from cyberattacks Deliver more engaging online experiences Offload traffic to maximize scale, reliability, and cost efficiency"
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
"Your business relies on the cloud for agility, cost savings, and scalability, but how do you ensure that the cloud technologies enabling your business arenít also introducing security risks, impacting customer experience (CX), or costing more than anticipated? Thatís where Akamai comes in. This e-book explains how Akamaiís cloud delivery platform is designed to make the cloud work for you by extending and enabling your cloud infrastructure. Download the e-book to learn how Akamai can help you: Protect your business from cyberattacks Deliver more engaging online experiences Offload traffic to maximize scale, reliability, and cost efficiency" "Your business relies on the cloud for agility, cost savings, and scalability, but how do you ensure that the cloud technologies enabling your business arenít also introducing security risks, impacting customer experience (CX), or costing more than anticipated? Thatís where Akamai comes in. This e-book explains how Akamaiís cloud delivery plat
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
"Your business relies on the cloud for agility, cost savings, and scalability, but how do you ensure that the cloud technologies enabling your business arenít also introducing security risks, impacting customer experience (CX), or costing more than anticipated? Thatís where Akamai comes in. This e-book explains how Akamaiís cloud delivery platform is designed to make the cloud work for you by extending and enabling your cloud infrastructure. Download the e-book to learn how Akamai can help you: Protect your business from cyberattacks Deliver more engaging online experiences Offload traffic to maximize scale, reliability, and cost efficiency"
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
"Your business relies on the cloud for agility, cost savings, and scalability, but how do you ensure that the cloud technologies enabling your business arenít also introducing security risks, impacting customer experience (CX), or costing more than anticipated? Thatís where Akamai comes in. This e-book explains how Akamaiís cloud delivery platform is designed to make the cloud work for you by extending and enabling your cloud infrastructure. Download the e-book to learn how Akamai can help you: Protect your business from cyberattacks Deliver more engaging online experiences Offload traffic to maximize scale, reliability, and cost efficiency"
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 23, 2018
VPNs were created for the networks and business environment of yesterday: Most employees worked in an office, devices were limited, enterprise architecture was far less complex, and attacks, in general, were considerably less sophisticated and frequent. What worked 20 years ago cannot be trusted today. Your VPN is cumbersome and time consuming from a management and performance perspective. But what you might not want to concede is that VPNs, by their very nature, pose a significant threat to enterprise security. Read this white paper to learn more about: The vulnerabilities and inefficiencies of traditional remote access -Why VPN elimination must happen now -The four advantages to eliminating your VPN -How a cloud framework for application access works -Next steps to implement a more secure access solution
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Akamai Technologies
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