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Published By: 6th Sense Analytics     Published Date: Sep 19, 2007
Do you have a software development metrics program? Does it work? SD Times, 6th Sense Analytics and Rally Software Development Corp. participate in this recorded Roundtable Discussion focused on developing a metrics program that gives you the information you need to make informed decisions regarding your software development efforts.
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productivity, software development, quality assurance, quality control, metrics, 6th sense, 6th sense analytics
    
6th Sense Analytics
Published By: 8x8 Inc.     Published Date: Nov 17, 2016
Effective quality management lets you improve the performance of contact center agentsand deliver the customer experience your business expects. The ICMI Tool Kit: Quality Management in the Contact Center provides valuable tips you can apply to start improving your contact center operations today. Developed by International Customer Management Institute (ICMI), a leader in contact center training and consulting, the tool kit lays out the foundations of an effective quality management program and offers a step-by-step approach to creating an effective program. Then it provides details to help you: Perform effective coaching using the SAFE coaching framework Calculate the ROI of your training and coaching investments Developing a peer mentor program
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8x8 Inc.
Published By: Aasonn     Published Date: Oct 07, 2014
Despite the availability of a large potential workforce, finding, developing and retaining the right talent can be time consuming, frustrating, and sometimes an exercise in futility. Organizations that combine technology with enhanced employee value propositions are finding some answers to these challenges. Three things can help overcome these very real obstacles: a clear value proposition, empowered employees, and a forecast of future needs. Download our new White Paper on Turning Potential Workforce into the Right Talent Strategy to learn how you can conquer these hurdles and help your business thrive.
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aasonn, workforce, talent, value proposition, empowered employees, talent strategy
    
Aasonn
Published By: Absorb     Published Date: May 10, 2018
In a business environment where being able to build and maintain a solid brand reputation and lasting relationships with your customers is essential for ongoing success, effective compliance training for team members is critical. Assembling quality course content, either through purchasing off-the-shelf compliance courseware or developing training material in-house or in partnership with an external developer, and delivering that material in a consistent manner, can help protect your organization and minimize the damage from compliance transgressions.
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elearning, training, business, brand, reputation, relationship, building
    
Absorb
Published By: Accelerance     Published Date: Feb 01, 2008
Despite the fact that Software Executives are pressured to do more with less and cut costs to the bone, many see offshoring as a "threat."  They know they need to go offshore - but where? And with who? What they want is an easier, better, more effective and safer way to use offshore programming resources.
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it management, software development, development, developer, programmer, programming, developing, offshoring, offshore, outsource, outsourcing, india, accelerance
    
Accelerance
Published By: AccelSocial - Citrix     Published Date: Jul 22, 2012
A successful training program doesn't require choosing between traditional and online learning - it's a strategic balance of both.
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training, citrix, elearning
    
AccelSocial - Citrix
Published By: AchieveIt     Published Date: Sep 11, 2012
Every year, organizations spend countless hours developing detailed strategic and operational plans. However, according to a variety of studies, the vast majority of these plans are never executed. Ye
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AchieveIt
Published By: AchieveIt     Published Date: Sep 11, 2012
Every year, organizations spend countless hours developing detailed strategic and operational plans. However, according to a variety of studies, the vast majority of these plans are never executed. Yet, this is easily preventable. Here is how.
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strategic planning, execution management
    
AchieveIt
Published By: Aconex     Published Date: Jun 18, 2008
In the construction industry, as in business generally, risk management involves identifying risks, assessing them and then developing strategies to manage them. Organizations that manage risk well enjoy financial savings, greater productivity and service quality, improved success rates of new projects and better decision making. It is clear that, in today's complex business environment, risk factors are wide reaching, and are intrinsically linked to achieving organizational objectives.
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risk management, collaboration, web collaboration, web-based collaboration, aconex
    
Aconex
Published By: AcquireWeb     Published Date: Apr 07, 2008
This case study, published by DM News in July 2007, explores how email helped top-ranked ad agency Radarworks succeed in a changing market in developing a marketing campaign using a mixture of media channels with a set budget to maximize brand and event awareness and drive participation, and be able to measure the ROI from each marketing channel.
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acquireweb, complete campaign, complete, multi-faceted, multichannel, multi-channel, integrated marketing, e-mail, acquisition e-mail, lead generation, e-mail marketing, e-mail appending, acquirelocal, local marketing, local store marketing, restaurant marketing, franchise marketing, acquisition marketing, data management/analytics
    
AcquireWeb
Published By: Acrolinx     Published Date: Jan 28, 2015
Watch Your Tone! offers valuable advice on how you can create your own corporate voice a unique, instantly recognizable style for all your content, that lets you speak with one voice and stand out from the crowd. This must-read resource for content professionals shares deep insights from industry experts and takes you step-by-step through the process of developing your perfect tone of voice.
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tone of voice, corporate voice, platform, style, content, crm & customer care, marketing research
    
Acrolinx
Published By: Acronis     Published Date: Jan 20, 2012
Today, the cloud stirs up all manner of possibilities for handling data protection, but the cloud also brings many challenges: security, bandwidth, connection availability and data recovery.
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acronis, data, data management, virtualization, infrastructure, hybrid, backup, data recovery
    
Acronis
Published By: Act-On     Published Date: Aug 28, 2012
Learn best practices for developing and deploying appropriate strategies for content across all channels and lead lifecycles.
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content marketing, content management, repurposing content, internet marketing, search engine optimization (seo)
    
Act-On
Published By: Act-On     Published Date: Apr 18, 2014
In this report, we demystify lead nurturing, offering best practices that you can follow when developing your own winning program.
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marketing automation, marketing, roi, benefits, grow your business, lead generation, social media, lead management strategy, content marketing, marketing strategy, email marketing, emerging marketing
    
Act-On
Published By: Act-On     Published Date: Sep 19, 2014
Content drives business, and at any given moment buyers are searching for information that will inform them, educate them, or help them solve a problem. Marketing content needs to speak to the needs of your prospects and customers while being geared to targeted points in your sales process. This guide gives you the top seven characteristics - and also gives you the seven best practices for developing content that resonates with your target audience, no matter where they are in the buying cycle.
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marketing content, business, solve, information, prospects, customers, educate, inform, sales process, guide, characteristics, marketing, targeted, points, audience, buying cycle, crm & customer care, sales
    
Act-On
Published By: Act-On     Published Date: Jul 08, 2015
Get started on your plan today with this six-step blueprint for developing a high-performance marketing plan.
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marketing, strategy, guide, roi, crm solutions/software, business intelligence, market research, data management/analytics
    
Act-On
Published By: Act-On     Published Date: Oct 09, 2015
As marketers, we often find ourselves on the dreaded execution treadmill. Running from campaign to campaign and tactic to tactic without understanding the impact were having on the bottom line. A high-performance marketing plan can help you understand how your programs are doing, tie them back to revenue, and show you where you should be prioritizing your time. Get started on your plan today with this six-step blueprint for developing a high-performance marketing plan.
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reachmail, marketing, marketing plan, developing a marketing plan, effective marketing plan, successful marketing plan, search marketing, advertising agencies, marketing research, sales
    
Act-On
Published By: ActionCOACH     Published Date: Apr 18, 2013
Finding, developing and cultivating leads are vitally important for small businesses to survive and thrive. Unfortunately, many businesses make mistakes when deciding how to go about generating leads and once the mistakes begin, they can snowball, leading to bigger problems. Download this whitepaper for a closer look at some common mistakes and how you can avoid them.
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lead generation, actioncoach, customer acquisition marketing, small businesses
    
ActionCOACH
Published By: Adobe     Published Date: May 26, 2011
What You Can Do To Make Customers Happier and More Loyal
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adobe systems inc, customer experience management, silos, applications, channels, touchpoints, product lines, customer satisfaction
    
Adobe
Published By: Adobe     Published Date: Aug 22, 2013
Business leaders need to be intimately involved in developing "big data" strategies for their companies. In this White Paper, we investigate several business-related strategy components that are crucial to success.
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big data, big data strategy, emerging marketing, traditional marketing
    
Adobe
Published By: Adobe     Published Date: Dec 21, 2015
Five years ago, the mobile revolution was in its adolescence. Now, its in the midst of a growth spurt, and its developing faster than ever. To keep up, you need to deliver customer-winning mobile experiences that drive loyalty for your brand.
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adobe, mobile, marketing, strategy
    
Adobe
Published By: Adobe     Published Date: Feb 08, 2016
Five years ago, the mobile revolution was in its adolescence. Now, its in the midst of a growth spurt, and its developing faster than ever. To keep up, you need to deliver customer-winning mobile experiences that drive loyalty for your brand. And the key for achieving this is mobile maturity.
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adobe, mobile, marketing, mobile maturity, brand loyalty, customer experience, emerging marketing, internet marketing, crm & customer care
    
Adobe
Published By: Adobe     Published Date: Sep 20, 2016
With a world of information and accessibility in their pockets, customers can engage with a brand whenever and wherever they want. This flexibility has made mobile technology an essential part of the way both customers and businesses interact. And to deliver experiences that feel personal and intimate, your plan needs to account for a critical building block to any relationship: trust. Read Circles of Trust: Use Mobile to Engage Better, to understand how you can leverage trust to deliver a better customer experience. Read the white paper to learn: The four major circles of trust as a fresh approach to successful customer experience The seven steps to effective optimization The 3 Cs of mobile marketing The steps for developing a mobile optimization plan across your organization
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adobe, mobile, data driven marketing, marketing, marketer, emerging marketing, marketing research, traditional marketing
    
Adobe
Published By: Adobe     Published Date: Mar 03, 2017
With a world of information and accessibility in their pockets, customers can engage with a brand whenever and wherever they want. This flexibility has made mobile technology an essential part of the way both customers and businesses interact. And to deliver experiences that feel personal and intimate, your plan needs to account for a critical building block to any relationship: trust. Read Circles of Trust: Use Mobile to Engage Better, to understand how you can leverage trust to deliver a better customer experience. Read the white paper to learn: The four major circles of trust as a fresh approach to successful customer experience The seven steps to effective optimization The 3 Cs of mobile marketing The steps for developing a mobile optimization plan across your organization
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mobile engagement, branding, mobile marketing, mobile optimization
    
Adobe
Published By: Adobe     Published Date: Mar 17, 2016
Electronic signatures are transforming the way companies do business. Reducing time and room for error, e-signatures have improved workflows across the business. Even better, implementing e-signatures into existing processes is easier than you think!
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adobe, electronic signature, improve workflow, sales process, customer experience/engagement
    
Adobe
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