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Published By: Aspect Software     Published Date: Nov 06, 2014
Learn how Trupanion reduced ongoing IT costs while increasing staff utilization, sales and customer satisfaction. This case study and research conducted by Nucleus Research outlines how Trupanion, using Aspect’s hosted contact center, achieved a payback in five months and an average annual benefit that exceeds $1.3M.
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aspect, trupanion, roi, return on investment, it costs, strategy, visibility, customer satisfaction, staff utilization, aspect unified ip, aspect workforce optimization
    
Aspect Software
Published By: Brightcove     Published Date: Sep 17, 2014
Salesforce ExactTarget Marketing Cloud, a digital marketing company, adopted Brightcove’s Video Cloud to manage the development and publication of video content to its Web site through a custom video portal to increase user engagement and increase the amount of time users spend learning about the brand. Nucleus found that using Brightcove enabled ExactTarget Marketing Cloud to better leverage its online video presence to increase its engagement with users and more effectively manage its digital brand.
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digital marketing, video content, online video presence, custom video portal, emerging marketing, interactive marketing, marketing software
    
Brightcove
Published By: Genesys     Published Date: Feb 26, 2018
PureCloud was designed to simplify the way you manage customer relationships. It’s powerfully simple, fast and intuitive. But you don’t have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use.
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nucleus research, genesys purecloud, genesys, omnichannel, customer experience
    
Genesys
Published By: Genesys     Published Date: Feb 27, 2018
PureCloud was designed to simplify the way you manage customer relationships. It’s powerfully simple, fast and intuitive. But you don’t have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use. From rapid cloud deployment to rolling software updates, PureCloud enables best-in-class customer experiences today and well into the future. Read the full report to learn more about: • PureCloud tools like automated omnichannel routing, social channel management, outbound dialing, integration with other software and analytics and reporting. • Benefits of the platform such as lower costs, increased flexibility, improved time to value, and better workforce optimization. • Current customer success stories and the future of PureCloud.
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nucleus research, genesys purecloud, genesys, omnichannel, customer experience
    
Genesys
Published By: Host Analytics     Published Date: Jun 09, 2017
The Nucleus 2017 CPM Value Matrix analyzed the market for CPM products, evaluated companies and ranked vendors based on what they believe are the most important attributes in allowing customers to gain maximum value from the solution: usability and functionality. Usability because Business users in the finance department need minimal involvement from IT, and are reticent to learn a drastically new system. Download the 2017 Nucleus Research to learn more.
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Host Analytics
Published By: Host Analytics     Published Date: Aug 01, 2017
The Nucleus 2017 CPM Value Matrix analyzed the market for CPM products, evaluated companies and ranked vendors based on what they believe are the most important attributes in allowing customers to gain maximum value from the solution: usability and functionality, Usability because Business users in the finance department need minimal involvement from IT, and are reticent to learn a drastically new system. Download the 2017 Nucleus Research to learn more.
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Host Analytics
Published By: Host Analytics     Published Date: Aug 02, 2017
"The Nucleus 2017 CPM Value Matrix analyzed the market for CPM products, evaluated companies and ranked vendors based on what they believe are the most important attributes in allowing customers to gain maximum value from the solution: usability and functionality, Usability because Business users in the finance department need minimal involvement from IT, and are reticent to learn a drastically new system. Download the 2017 Nucleus Research to learn more. "
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Host Analytics
Published By: IBM     Published Date: Jul 07, 2014
Business analytics can empower your business managers to make more fact-based, data-driven decisions that improve operating results. Learn more in a report from Nucleus Research.
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ibm, profitability, analytics, big data, midmarket, midsize companies, data-driven decision making, predictive analytics, business intelligence, performance management
    
IBM
Published By: IBM     Published Date: Feb 05, 2015
Using IBM SPSS Modeler to develop predictive models for crime prevention, the City of Lancaster saw a crime rate reduction of over 35 percent.
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roi, predictive models, crime rate reduction, spss modeler, predictive analytics, web analytics, business intelligence, reputation monitoring, usability
    
IBM
Published By: IBM     Published Date: Apr 07, 2015
This 2H-2014 Value Matrix by Nucleus Research evaluates all major BI vendors and their ability to deliver value based on usability, functionality and projects 6-month trends for each vendor to identify best-of-breed capabilities in various dimensions that have evolved in the marketplace.
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ibm, nucleus research, market analysis, business intelligence, anallytics market
    
IBM
Published By: IBM     Published Date: Sep 30, 2016
In this exclusive report, Nucleus Research cites findings from interviews with IBM QRadar on Cloud customers who have adopted a cloud subscription model to access security intelligence & analytics capabilities. Download the report to read about the reported benefits, including better flexibility and agility to address a rapidly changing threat environment, increased IT productivity and access to a growing range of additional security services in the cloud.
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nucleus, research guidebook, ibm qradar, cloud
    
IBM
Published By: IBM     Published Date: Jan 09, 2017
In this exclusive report, Nucleus Research cites findings from interviews with IBM QRadar on Cloud customers who have adopted a cloud subscription model to access security intelligence & analytics capabilities. Download the report to read about the reported benefits, including better flexibility and agility to address a rapidly changing threat environment, increased IT productivity and access to a growing range of additional security services in the cloud.
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ibm, nucleus, research guidebook, ibm qradar, cloud
    
IBM
Published By: IBM Business Analytics     Published Date: Feb 15, 2011
Read the findings of Nucleus Research's study on the challenges associated with external reporting (including XBRL) and the benefits that Cognos FSR provides.
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ibm, cognos, financial statements, productivity, reports, finance management, accounting, external reporting
    
IBM Business Analytics
Published By: IBM Software     Published Date: Feb 07, 2011
Learn how midsize companies can rapidly adopt Business Intelligence (BI) and Performance Management (PM) technologies while minimizing training, support and ongoing costs in this research note from Nucleus Research.
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ibm cognos express, midsize companies, business intelligence, performance management, nucleus research
    
IBM Software
Published By: IBM Software     Published Date: Jan 25, 2012
When senior leaders of small and midsize companies invest in analytics tools, they can improve operating results by enabling managers to make fact-based, data-driven decisions. Learn how in this report from Nucleus Research.
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ibm, cognos, technology, profits, analytics, data management, data
    
IBM Software
Published By: IBM Software     Published Date: Jan 25, 2012
Learn how midsize companies can rapidly adopt Business Intelligence (BI) and Performance Management (PM) technologies while minimizing training, support and ongoing costs in this research note from Nucleus Research.
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ibm, congnos, nucleus research, business intelligence, technology, performance management
    
IBM Software
Published By: IBM Software     Published Date: Jan 25, 2012
Read how this sports, entertainment, and fashion accessory firm achieved an 866% ROI in two months using IBM Cognos Express.
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ibm, cognos, technology, roi, nucleus, cognos express
    
IBM Software
Published By: LogMeIn     Published Date: Jan 15, 2014
Nucleus found that the ease of use for end users and administrators led to increased adoption, improved business productivity, and IT efficiencies. Also, join.me’s low pricing relative to functionality resulted in significant cost savings.
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logmein, join.me, conferencing, collaboration, support presentations, online collaboration, ease of use, increase adoption, business productivity, it efficiency, cost savings, it support, quality experience, communications server, conferencing vendors, traditional vendors, cloud-based collaboration, content developer
    
LogMeIn
Published By: LogMeIn     Published Date: Jul 18, 2014
A Nucleus Research guidebook to LogMeIn Rescue
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logmein rescue, rescue guidebook, saas, management tools, remote control
    
LogMeIn
Published By: LogMeIn     Published Date: Jul 18, 2014
A Nucleus Research case study on the experience on Rice Toyota using Rescue.
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logmein rescue, roi case study, toyoate case study, customer support software, crm software
    
LogMeIn
Published By: Mentor Graphics     Published Date: May 21, 2009
No question the UI in electronic devices today is playing a larger role in the success of a device. Get the UI wrong and your product will have little chance of surviving. And it isn’t enough to deliver a UI that is merely functional: it has to look good too. Studies have shown that a good cosmetic design can encourage users to explore the full range of features and often, can engender the perception that a product is easier to use, which can make consumers more tolerant of product deficiencies. Learn more today!
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mentor, user interface, electronic devices, consumer, cosmetic, graphics, nucleus, time-to-market, phone, media, tv set-top box, java, embedded software, pim apps, embedded component, callback, opengl, scripting, engineering, engineer
    
Mentor Graphics
Published By: Microsoft     Published Date: Jul 20, 2018
Earlier this spring, Microsoft announced the Microsoft Relationship Sales solution, which combines Microsoft’s Dynamics 365 for Sales and LinkedIn’s Sales Navigator Enterprise edition, scheduled for availability July 1. Nucleus found the new solution can drive a productivity increase of 12 to 15 percent for sales people while accelerating time to close.
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Microsoft
Published By: Microsoft Azure     Published Date: Apr 10, 2018
Learn how to break down silos, reinvent productivity, and help your sales team achieve success by unifying transactional systems, social networking, and strong customer relationships. Download this free Nucleus report that says teams using the Microsoft Relationship Sales solution increased productivity 12-15 percent.** You’ll also learn how to: Empower your sellers with savvy insights that engage and delight customers. Scale the power of one-on-one relationship selling by unifying the sales experience. Offer your team tools to reinvent the way they sell and help transform your company’s bottom line. Use Microsoft Dynamics 365 for Sales along with LinkedIn Sales Navigator to help sellers identify future customers and suggest ways to engage with them. **Claims based on a 2017 study by Nucleus Research that analyzed more than 50 ROI case studies on CRM deployments from 2015 to 2017. Companies ranged in size from small and medium-sized businesses to large multinational enterprises. Re
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Microsoft Azure
Published By: Netsuite DWASF Leads Display Q1 2015     Published Date: Jan 30, 2015
This white paper covers the types of inefficiencies caused by running disparate business solutions for different departments and how a software platform that unifies critical business processes helps companies grow more rapidly and profitably. This paper reviews numerous case studies of companies that switched from disparate systems to an integrated software suite, and provides an analysis by independent industry expert, Nucleus Research, of customers' ROI from using an integrated software suite.
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integrated business system, business processes, software platform, disparate systems, integrated software suite
    
Netsuite DWASF Leads Display Q1 2015
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