service center

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Published By: 8x8 Inc.     Published Date: Nov 10, 2016
For the 5th year in a row, 8x8 is a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide. See what makes us different and why you should consider the cloud to expand or replace aging, inadequate business phone systems, meeting services, & contact center equipment.
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8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
iCruise.com, one of the largest sellers of cruises in the US, needed a total communications solution with both hosted phone service and a cloud contact center. Only 8x8 was able to deliver a complete and integrated approach to customer service
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customer service, 8x8, integration, icruise.com, communications
    
8x8 Inc.
Published By: Adobe     Published Date: May 15, 2018
2017 Trends in Financial Services and Insurance: Customer is Priority The FSI sector is progressing with a digital, data-driven, marketing mentality, all centered around prioritizing customer experience and taking a more personal approach. The 2017 Digital Trends in Financial Services and Insurance compiles the information shared by over 800 FSI respondents to see what opportunities and obstacles are shaping the future of FSI. Read this report and find out: How data and personalization drive digital transformation How fintech is leading the FSI chase Tips to help future-proof your FSI busines
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Adobe
Published By: Adobe     Published Date: Apr 23, 2018
2017 Trends in Financial Services and Insurance: Customer is Priority The FSI sector is progressing with a digital, data-driven, marketing mentality, all centered around prioritizing customer experience and taking a more personal approach. The 2017 Digital Trends in Financial Services and Insurance compiles the information shared by over 800 FSI respondents to see what opportunities and obstacles are shaping the future of FSI. Read this report and find out: How data and personalization drive digital transformation How fintech is leading the FSI chase Tips to help future-proof your FSI business
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Adobe
Published By: Aerohive     Published Date: Jan 04, 2012
In today's virtual enterprise, access to corporate resources must be secure, reliable, and manageable, with consistently enforced policy while simultaneously allowing access from anywhere at any time. This is why access network strategies are critical to business growth.
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aerohive, branch office, cloud computing, remote networks, vpn, cloud enabled networking, distributed enterprise, cloud security services
    
Aerohive
Published By: Aerohive     Published Date: Apr 11, 2012
Today Wi-Fi tends to be the primary network access method for many. This paper discusses key requirements to consider as you plan for a WLAN purchase.
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aerohive, wlan, lan, branch office, cloud computing, remote networks, vpn, cloud enabled networking
    
Aerohive
Published By: Akamai Technologies     Published Date: Aug 17, 2017
The cloud is a network of servers housing data, software, and services. Cloud services are commonly accessed via the Internet, instead of locally in a data center. Businesses are increasingly relying on the cloud for cybersecurity for two key reasons: 1. Due to a changing threat landscape, there’s a need for more scale, accuracy, experience, and collective intelligence. These resources are out of reach internally for most organizations. 2. There are fundamental limits with on-premises hardware mitigation appliances and enterprise data centers for Distributed Denial of Service (DDoS) and web attack protection.
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cloud security, scale, data center, ddos
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: May 07, 2018
We are pleased to present the Cost of Web Application and Denial of Service Attacks, sponsored by Akamai Technologies. The purpose of this research is to understand changes in the cost and consequences of web application and denial of service attacks since the study was first conducted in 2015. For this study, Ponemon Institute surveyed 621 individuals in IT operations, IT security, IT compliance or data center administration.
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web, application, attacks, security, akamai, technology
    
Akamai Technologies
Published By: Alert Logic     Published Date: Jun 12, 2014
In a relatively short time, cloud computing, specifically Infrastructure-as a-Service, has shifted from a new but unproven approach to an accepted, even inevitable, model. Driven by flexibility and efficiency, the question facing most organizations is not whether the cloud is part of their infrastructure plans, but which applications and workloads to move to the cloud and when. But even as the benefits of cloud and hosted models have become apparent, concerns persist about security, and an assumption lingers that the cloud is inherently less secure than an enterprise data center environment.
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cloud security, public cloud, amazon web services, cloud pci, secure cloud
    
Alert Logic
Published By: Allscripts     Published Date: Oct 29, 2014
Download this case study to learn how SAMA HealthCare Services uses an Open platform from Allscripts to customize its healthy EHR core and focus on preventative care that is keeping patients out of the emergency room. The results? An estimated savings of $2.6 million in unnecessary ER visits and $2 million earned for Comprehensive Primary Care Initiative and Meaningful Use.
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allscripts, healthy ehr core, comprehensive primary care, sama healthcare services, open platform, patient centered primary care, medicare, edoc4u
    
Allscripts
Published By: AppFirst     Published Date: Oct 10, 2013
White Paper: The Need for Application Operations in the Dynamic Data Center and the Cloud.
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appfirst, it as a service, cloud computing, cloud, data center, apm, application performance, server monitoring
    
AppFirst
Published By: Apstra     Published Date: Feb 21, 2019
IT organizations are facing new challenges as a result of digital transformation, widespread cloud and SaaS adoption, mobile proliferation and pervasive IoT deployments. They must build and operate their internal data centers to deliver high availability for mission critical applications, rapidly onboard new applications and scale capacity on demand – all within the mandate to be cost competitive with infrastructure as a service providers (IaaS) like AWS and Azure. They are architecting and building new Intent-Based Data Centers to deliver private cloud services to their internal and external customers.
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saas, data center automation
    
Apstra
Published By: Apstra     Published Date: Aug 19, 2019
Yahoo Japan Corporation, one of Japan’s largest Internet service providers, is deploying Clos fabric networks for efficiently addressing their ever-growing data center traffic. Apstra® was selected for streamlining the design, build, and operations of these networks.
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Apstra
Published By: Arbor     Published Date: Mar 13, 2014
For hosting and cloud service providers, learn how to secure your data and seize those opportunities of generating more revenue.
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arbor, frost and sullivan, arbor networks, ddos protection, hosting providers, cloud providers, cloud service, attack trends
    
Arbor
Published By: Arbor Networks     Published Date: Sep 29, 2012
This newsletter is intended to educate and inform enterprise network and data center operators about the problem of distributed denial of service (DDoS).
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ddos, distributed denial of service, data center, malware, security threats, database servers, dns
    
Arbor Networks
Published By: Arbor Networks     Published Date: Sep 29, 2012
Botnets and DDoS attacks are perceived as being malevolent and unstoppable. Fortunately there are companies like Arbor Networks, who are dedicated to analyzing and stopping botnets and DDoS attacks on a global basis.
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ddos attacks, distribution denial of service, botnet, network infrastructure, database security, data center, security threats
    
Arbor Networks
Published By: Arbor Networks     Published Date: Jan 18, 2013
This Frost & Sullivan whitepaper provides an overview of the latest DDoS attack trends, and offers examples of how cloud service and hosting providers can use Arbor Networks solutions to protect their data centers from DDoS attacks and increase revenue by offering Arbor-based, managed DDoS protection services.
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ddos, arbor networks, cloud services, protection, data center, ddosattack, hosting provider
    
Arbor Networks
Published By: Arbor Networks     Published Date: Jan 31, 2013
This Frost & Sullivan whitepaper provides an overview of the latest DDoS attack trends, and offers examples of how cloud service and hosting providers can use Arbor Networks solutions to protect their data centers from DDoS attacks and more.
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Arbor Networks
Published By: ASG Software Solutions     Published Date: Nov 05, 2009
Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.
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asg, cmdb, bsm, itil, bsm, metacmdb, workload automation, wla
    
ASG Software Solutions
Published By: Aspect Software     Published Date: Feb 11, 2014
Learn how to perfect your customer-company communications and see how doing so will allow you to keep pace with your customers who are constantly active through social networking outlets.
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aspect software, unified communications, contact center, customer experience., customer service, acd capabilities, unified contact center
    
Aspect Software
Published By: AT&T     Published Date: Nov 07, 2011
Contact center hosting and cloud-based solutions are fast becoming integral to enabling customer care service for enterprises.
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contact center services, contact center, trends in contact centers, services, solutions, customers, enterprises, at&t
    
AT&T
Published By: AT&T     Published Date: Nov 07, 2011
Contact center hosting and cloud-based solutions are fast becoming integral to enabling customer care service for enterprises.
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contact center services, contact center, trends in contact centers, services, solutions, customers, enterprises, at&t
    
AT&T
Published By: ATG, Inc.     Published Date: Oct 07, 2010
Read the complimentary analyst report to gain valuable insight and actionable strategies for extending your customer service to the online channel.
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atg, online customer service, mobile channel, mobile commerce, ebusiness, customer satisfaction, call center
    
ATG, Inc.
Published By: Avi Networks     Published Date: Mar 17, 2016
A five-year-long quest for software-defined application delivery and services came to a fruitful end for this $4 billion enterprise when they chose Avi Networks and Cisco ACI as part of their move to a next generation data center architecture. Avi Networks represented the perfect complement to the network automation benefits delivered by Cisco ACI at the company.
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avi networks, cisco, aci, application services, software defined application delivery, data center architecture, load balancing
    
Avi Networks
Published By: Avi Networks     Published Date: Mar 24, 2016
This buyer’s guide for load balancers is based on research, best practices, and conversations with network administrators and IT operations teams at over 110 Global 2000 enterprises. It presents guidelines for choosing application services that mirror the needs of modern data centers and public cloud initiatives. The guide is organized in sections, starting with a pre-assessment of your current application delivery capabilities. With data gathered from your pre-assessment, you can review the considerations involved in creating a software-defined application services strategy; identify opportunities to improve automation of application services and operations. Finally, use the software-defined application services checklist at the end of the guide to identify key priorities in your choice of application service solutions for your enterprise.
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avi networks, best practices, application services, modern data centers, public cloud initiatives, load balancer, load balancing, application delivery
    
Avi Networks
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