tech support

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Published By: 8x8 Inc.     Published Date: Aug 09, 2017
The 8x8-CCNG survey shows more and more companies are moving their contact centers to the cloud, and for a range of reasons that is appealing to almost every business center. Most prominent among those objectives are better business continuity, scalability, supporting remote workers, and integrating new technologies like multi-channel capabilities. Does your contact center employ remote agents? More than half do or respondents do! Across industries, prioritizing top talent and supporting remote workers is a growing concern. Cloud contact centers support this objective by making the full set of technologies and features available to all users, wherever they are located. Download now to learn more.
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8x8, cloud contact center, remote work, scalability, cloud computing
    
8x8 Inc.
Published By: Aberdeen - youSENDit     Published Date: Sep 14, 2011
YouSendIt is a Web-based secure digital file delivery company, which lets users securely send, receive and track files on demand. It is an alternative to sending large e-mail attachments, using FTP, and sending CDs or DVDs or tape or USB flash drive via Sneakernet. The sender can enter the recipients' e-mail addresses, attach the file and send it; the recipients receive an e-mail notification with a URL that lets them download the file.
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yousendit, dortch, large content, file sending, marketing, technology, data management, email security
    
Aberdeen - youSENDit
Published By: Absolute Software     Published Date: Sep 09, 2011
Join Michael Scarpelli, Technical Support Manager for La Jolla Institute for Allergy & Immunology, as he shares how his team streamlines and automates computer setup and maintenance for a rapidly growing network of more than 500 machines.
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absolute, technical support, healthcare organizations, operating environment
    
Absolute Software
Published By: Act-On     Published Date: Apr 29, 2016
Traditionally, sales and marketing haven't always seen eye-to-eye. Our 2015 Sales and Marketing Alignment Survey clearly shows that in order to exceed revenue goals, outdated traditions need to change. In the eBook, we will show you the direct relationship between alignment and revenue performance and how the use of the right technologies will support business success.
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market, management, marketing, business optimization, business strategies, sales, technology
    
Act-On
Published By: Actiance, Inc.     Published Date: Nov 13, 2014
The overall archiving market was $1.76 billion in 2013 and is expected to grow at an 11.4% compound annual growth rate (CAGR) through 2019. EIA is emerging as a commonly used technology underpinning for higher-level use cases supporting compliance, information governance, e-discovery and historical preservation of data. Read the report now and learn more!
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actiance, gartner, magic quadrant, enterprise information archiving, cagr, eia, compliance, e-discovery
    
Actiance, Inc.
Published By: Adobe     Published Date: Apr 22, 2016
This guide is intended for creative marketing and business leaders who recognise that the current technologies and processes that support marketing cannot scale with the demand for dynamically relevant, personalised brand experiences. DAM is about more than storage. It’s a strategic enabler of digital transformation.
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marketing, return of investment, roi, digital marketing, online marketing, brand experiences, customer experience, interactive marketing, crm solutions/software, customer experience/engagement, branding
    
Adobe
Published By: Adobe     Published Date: Apr 13, 2015
This Gigaom Research report aims to help technology decision-makers better understand: - What the modern workforce thinks it needs to succeed in this rapidly changing world of mobile-first communications and new work-collaboration technologies - How IT is supporting those needs and overall corporate objectives - If there are gaps between worker expectations and IT requirements, and how technology buyers can address them Download this Gigaom Research white paper to learn more.
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adobe, modern workforce, platform support, platform productivity, it support, work-collaboration technologies
    
Adobe
Published By: Adobe     Published Date: Apr 13, 2015
This Gigaom Research study aims to help technology decision-makers better understand the role of IT in supporting the need for business agility and pace. In this report you will gain insight into: - How to increase business agility with the best tools for your workforce - Strategies to speed up new tool adoption so the workforce has a range of work tools that match different sorts of work activities and interactions - The shifting role of IT to create a technology landscape in which productivity and innovation flourish Download this Gigaom Research white paper to learn more.
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adobe, it tools, modern workforce, business agility, it productivity
    
Adobe
Published By: Akamai Technologies     Published Date: May 05, 2017
Web application and DDoS attacks hit enterprises without warning or reason. Most Distributed Denial of Service (DDoS) attacks require little skill to launch with attackers can simply rent resources from DDoS-for-hire sites at a low cost.. In comparison, DDoS attacks typically result in: • Operational disruption • Loss of confidential data • Lost user productivity • Reputational harm • Damage to partner and customer relations • Lost revenue Depending on your industry, that could add up to tens of thousands of dollars in damage – and in some cases it could be millions. Only 2% of organizations said their web applications had not been compromised in the past 12 months – 98% said they had.
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ddos, technical support, data security, application security
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: May 07, 2018
Learn about Akamai Cloud Security Solutions Akamai’s web application firewall and DDoS solutions include easy-to-deploy, low-maintenance solutions for enterprises.
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identity, theft, revenue, technical, support, data, confidential
    
Akamai Technologies
Published By: AlienVault     Published Date: Oct 21, 2014
The state of threat intelligence in the information security community is still very immature. Many organizations are still combating threats in a reactive manner, only learning what they're dealing with, well...when they're dealing with it. There is a wealth of information in the community, and many organizations have been gathering data about attackers and trends for years. How can we share that information, and what kinds of intelligence are most valuable? In this presentation, we'll start with a brief overview of AlienVault's Open Threat Exchange™ (OTX), and then we'll discuss attack trends and techniques seen in enterprise networks today, with supporting data from AlienVault OTX. We'll also take a look at some new models for collaboration and improving the state of threat intelligence going forward.
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vulnerability, management, risk, prioritize, profile, environment, data, asset value, network, authenticated, unauthenticated, remediation, best practices, intelligence, scores, attacks, policy violations, compromise, ex filtration, exploit
    
AlienVault
Published By: Apstra     Published Date: Feb 21, 2019
When Bloomberg Television opened its state-of-the-art broadcast facility in the company’s new European Headquarters in London last year, network engineers from the company’s IT infrastructure team collaborated with Apstra to successfully pilot its technology in order to gain visibility across and more effectively manage the network fabric supporting the building’s media production systems.
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apstra, bloomberg, network engineering
    
Apstra
Published By: Arcserve     Published Date: Jul 26, 2010
This study illustrates the financial impact of moving from multiple, automated point-solutions, along with manually intensive effort, to a global, highly automated testing and monitoring solution.
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ca technologies, ca wily, application performance management, apm, roi, application support, it management software, tei framework
    
Arcserve
Published By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In 2008, contextual, task-related help means more than a toll-free number on a booking page or a FAQ section on your Web site. It means being more relevant and personal and helping travelers in the channel they prefer immediately so they aren't driven to other channels - or worse, a competitor's site.
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art technology group, travel ebusiness, interactive support, call center help, customer support, online chat, gen x, gen y, interactive chat agent, @aquila’s miq interactive, atg, nextit, e-commerce solutions
    
Art Technology Group, Inc
Published By: ASG Software Solutions     Published Date: Jun 24, 2008
As IT evolves towards a more business-aligned position, it must seek out new ways of working that support more effective operations, service creation, and service delivery. These include technologies, processes, and a culture that supports higher levels of accountability, as well as more dynamic responsiveness to business needs.
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asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
    
ASG Software Solutions
Published By: Asure Software     Published Date: Nov 06, 2013
Based on third party research and our own experience, we know that organizations that have successfully implemented automated technology and reporting tools to support their HR activities have seen real workforce productivity benefits. This white paper will provide you with an in-depth analysis of the top 8 ways you can improve your workforce productivity using the latest advances in HR technology.
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workforce management, workforce management solutions, workforce software solutions, workforce software, workforce productivity
    
Asure Software
Published By: Aternity     Published Date: Jul 20, 2012
Forrester Research projects that by 2016, 350 million employees will have smartphones, prompting businesses to drastically increase spending on mobile projects to meet the flexibility demands of increasingly tech-savvy employees. This exclusive resource describes how businesses can support mobile technologies from virtual desktops to application development with comprehensive end-user experience (EUE) management tools. Find out how this platform proactively detects performance and availability issues to help IT professionals troubleshoot and improve application performance for end-users.
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technology, mobile, management tools, end-user experience, eue, application performance, smartphones
    
Aternity
Published By: Aventail     Published Date: Aug 21, 2009
The SSL VPN Checklist details important capabilities to consider when evaluating and comparing SSL VPN vendors and their technology solutions. Enterprise requirements are organized into six broad categories: application-level experience and support, security enforcement, flexible policy management and administration, ease of use, leadership and vision, and financial strength and reputation.
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virtual private network, ssl vpn, ssl, vpn, ssl vpn requirements, vpn requirements, system requirements, policy management, security management, secure remote access, aventail
    
Aventail
Published By: AWS     Published Date: Dec 15, 2017
Healthcare and Life Sciences organizations are using data to generate knowledge that helps them provide better patient care, enhances biopharma research and development, and streamlines operations across the product innovation and care delivery continuum. Next-Gen business intelligence (BI) solutions can help organizations reduce time-to-insight by aggregating and analyzing structured and unstructured data sets in real or near-real time. AWS and AWS Partner Network (APN) Partners offer technology solutions to help you gain data-driven insights to improve care, fuel innovation, and enhance business performance. In this webinar, you’ll hear from APN Partners Deloitte and hc1.com about their solutions, built on AWS, that enable Next-Gen BI in Healthcare and Life Sciences. Join this webinar to learn: How Healthcare and Life Sciences organizations are using cloud-based analytics to fuel innovation in patient care and biopharmaceutical product development. How AWS supports BI solutions f
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AWS
Published By: AWS     Published Date: Aug 20, 2018
A modern data warehouse is designed to support rapid data growth and interactive analytics over a variety of relational, non-relational, and streaming data types leveraging a single, easy-to-use interface. It provides a common architectural platform for leveraging new big data technologies to existing data warehouse methods, thereby enabling organizations to derive deeper business insights. Key elements of a modern data warehouse: • Data ingestion: take advantage of relational, non-relational, and streaming data sources • Federated querying: ability to run a query across heterogeneous sources of data • Data consumption: support numerous types of analysis - ad-hoc exploration, predefined reporting/dashboards, predictive and advanced analytics
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AWS
Published By: AWS     Published Date: Nov 16, 2018
"Today’s technology advances at a fast rate. Attempting to adopt modern architectures can uncover a knowledge gap with developers, who might be unfamiliar with new architecture patterns and frameworks. This includes adopting cloud-native architectures to help with greater efficiency and cost benefits. TIBCO’s integration solutions helps enable you to create an environment that simplifies the building of cloud-native applications, with support for modern architectures, such as microservices, event-driven APIs, serverless, and edge deployment. Download this solution brief to see how you can help accelerate your development on AWS cloud by: • Helping reduce your costs with modern application microservices and functions • Seamlessly migrating your integration workloads to Amazon Elastic Container Service using out-of-the-box migration utilities • Connecting your cloud, on-premises, and edge data sources, regardless of data formats "
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AWS
Published By: BitSight Technologies     Published Date: Jun 12, 2015
Gartner has named BitSight Technologies a “Cool Vendor” in Vendor Management for 2015. This report highlights three vendors for offering “tools and services to support vendor risk management and improve performance visibility.” Download this paper to learn how BitSight processes and synthesizes terabytes of data to create security ratings, and how a leading North American Bank uses BitSight Security Ratings in their vendor risk management program.
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bitsight, technologies, gartner, cool, vendor, data, risk
    
BitSight Technologies
Published By: BlackBerry     Published Date: Nov 08, 2008
This paper is the first in a four-part series examines the ways that wireless technology and mobile communications can enhance the efficiency and quality of institutional healthcare, improving the processes through which doctors, nurses, specialists and support staff members deliver medical treatment. Part One offers an overview of the current healthcare situation and suggests ways in which wireless technology solutions address healthcare challenges.
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blackberry, healthcare, voip, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
    
BlackBerry
Published By: BlackBerry     Published Date: Oct 03, 2012
Uncover the key attributes of one mobile device management solution that delivers the features every enterprise should demand when it comes to security, manageability, stability, and technical/customer support.
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mobile device management, mobile solutions, security, mdm, blackberry
    
BlackBerry
Published By: BlackBerry     Published Date: Oct 03, 2012
An overview of BlackBerry PlayBook OS 2.0 security capabilities and features, including: BlackBerry® Balance technology, BlackBerry® Bridge, data-at-rest protection, and secure connectivity to support native email and corporate intranet access.
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mobile security, corporate intranet, blackberry, secure connectivity
    
BlackBerry
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