employee performance

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Published By: KPMG     Published Date: Nov 06, 2019
KPMG’s UK Customer Experience Excellence (CEE) report identifies and ranks the top 100 brands of the year – and the results for 2019 are in! David Conway, Director, KPMG Nunwood, shares stories of some of the remarkable brands appearing in this year’s table. Listen to this webinar now to discover: • What key trends are shaping organisations’ drive to achieve customer experience excellence • How to use employee and customer experience strategies to drive growth • How leading brands are optimising their management systems, culture and journeys to unlock superior performance • How your organisation can improve its position in the CEE table.
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KPMG
Published By: Achievers     Published Date: Nov 06, 2019
But while most executives see a clear need to improve employee engagement, many have yet to develop tangible ways to measure and tackle this goal. However, a growing group of best-in-class companies says they are gaining competitive advantage through establishing metrics and practices to effectively quantify and improve the impact of their engagement initiatives on overall business performance. These are among the findings of the Harvard Business Review Analytic Services report of more than 550 executives around employee engagement—research that features in-depth interviews with 12 best-practice company leaders.
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Achievers
Published By: Achievers     Published Date: Nov 06, 2019
People work better when they are recognized for their time and effort. Many CEOs and HR leaders believe that creating a better culture for employees, with regular feedback and recognition, should be a top priority if their organizations want to experience better business results overall. In this eBook co-authored by Talent Culture, “Recognition Culture: The MVP of Employee Experience,” we explore the importance of recognition in establishing and maintaining a desirable company culture. Be it bonuses, awards, rewards, a virtual gold star, or a simple shout out on social media, fostering a culture of recognition drives higher levels of engagement, which translates into improved performance and better results. Download now
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Achievers
Published By: SAP Concur     Published Date: Sep 25, 2019
"Organizations across the globe are undertaking digital transformation (DX) journeys to maximize employee productivity, reduce operating expenses, and improve business performance. IDC interviewed multiple organizations using SAP Concur for their business travel, expense reporting, and/or invoicing needs. The interviewees told IDC they realize significant business value from SAP Concur, especially increased employee productivity and business travel savings. Download this report to understand the steps taken by organisations to automate their business processes. "
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SAP Concur
Published By: Upside Travel     Published Date: Sep 20, 2019
Utilizing the right technologies and strategies can make business travel more efficient and ensure employees can focus on what matters while on the road: Moving your business forward. Grab the guide to learn how these 5 tips could increase the work performance of your team.
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business travel/travel expenses, group travel, incentive travel, travel management, operational efficiency
    
Upside Travel
Published By: Cornerstone OnDemand     Published Date: Sep 03, 2019
Year-end performance reviews don’t reflect the feedback and development needs of modern workers. Continuous Performance Management starts with the foundational belief that employees want to perform well and they want to improve, grow and develop in their careers. Read this brief to learn the four steps of how to use continuous performance management for your business.
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Cornerstone OnDemand
Published By: MeQuilibrium     Published Date: Jul 31, 2019
Even among high-income, highly educated people, almost 50 percent lack the skills they need to engage and perform in this era of increasing change and pressure. And only 6 percent of companies believe they are highly agile today. It’s time for a new perspective. In this e-book, discover the four challenges every HR executive faces in building engagement and performance, and how you can overcome them by: ? Equipping people and teams with resilience skills ? Meeting every employee right where they are ? Empowering all employees with leadership skills ? Harnessing cognitive insights that drive real results Get the e-book A New Perspective on Engagement and Performance today!
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MeQuilibrium
Published By: Workday     Published Date: Jul 30, 2019
This Aberdeen report centers it's focus on where they have seen ME organizations spend most of their time -- in employee acquisition. And rather, their study finds that their focus could be better applied to workforce engagement strategies and real-time performance management that can better manage retention goals over time.
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Workday
Published By: 15five     Published Date: Jul 17, 2019
The best practices for managing employees evolves at a break-neck pace. In 2019, the key distinction for performance management strategies is to focus on the whole employee. This ranges from physical, emotional, and mental well-being to facilitating their personal and professional development. To help you gain a deeper understanding of new trends, we assembled this list of top trends to help you create or refine your employee performance management strategy this year, including: • Developing trust with your employees • The value of people analytics • Individualized support • Learning & development • Diversity & inclusion
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15five
Published By: DocuSign     Published Date: Jul 12, 2019
As you know, HR plays a critical role in recruiting, hiring, training, and retaining the lifeblood of your business: people. But despite HR’s strategic role, it has traditionally lagged behind other departments in terms of adopting user-friendly, employee-focused technology investments. Legacy tools and reams of paper are still often used to prepare, sign, act upon, and manage the overwhelming document load, from recruitment and onboarding to performance management and off-boarding.1 The combination of outdated processes and additional paperwork limits HR staff’s ability to do their most important job: hire and support employees. That’s changing as HR turns to the cloud to digitize the agreement process. According to a 2018 PwC survey of HR executives, 75 percent of respondents said that they’ve moved at least one HR process to the cloud, while 40 percent have core systems (talent and acquisition management and HR information systems, for example) in the cloud.2 And those efforts are
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DocuSign
Published By: Genesys     Published Date: Jun 19, 2019
Successfully managing a contact center requires a collaborative, multidisciplinary approach to handle a broad range of operational and tactical tasks. Planning, day-to-day operations and quality management must be seamlessly orchestrated, along with human resources functions like recruitment, learning and development, and employee scheduling. Read this executive brief to learn how to transition to an AI strategy that can take your team – and business results – to the next level. See how you can: Create an AI strategy with a single data model that includes routing, interaction analytics, forecasting/scheduling and predictive engagement Harness the power of your data to align customers with the best resource Drive employee effectiveness by ensuring you hire the right people and manage their performance to drive their success over the long term
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Genesys
Published By: Gameffective     Published Date: Feb 26, 2019
Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service. In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance. Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time. Read the case study to learn how Comdata: Increased emp
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Gameffective
Published By: Gameffective     Published Date: Feb 26, 2019
How to drive employee motivation and learning with gamification and feedback Digital engagement provides an exciting new way of breaking away from old paradigms to generate motivation, proficiency and engagement. In this white paper we will: * Provide ways to rethink call center agent motivation by using techniques like feedback, competition, adaptive learning and goals. * Take a look at what digital motivation looks like in the contact center from the point of view of a call center agent and his manager Using gamification can do much more than drive quality and performance. It also provides agents with much needed engagement, transparency, feedback and optimal use of best practices training.
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Gameffective
Published By: Gameffective     Published Date: Feb 26, 2019
We all know that employee engagement is important. Employees that are aligned with their goals, aware of their performance gaps, and motivated to improve, perform better. It’s stating the obvious. The big question is how to get there, and whether technology can help us do this at scale. This is where most digital motivation initiatives hit a wall. A new breed of next generation performance and feedback systems are attempting to do just that: creating and maintaining a continuous personalized conversation between employees and managers with regards to performance, development and goals. In online marketing, personalizing messages and promotional activities has been possible for some time. It is called “Marketing Automation”. Hubspot, one of the pioneers in this field, defines it thus: “software that exists with the goal of automating marketing actions. Many marketing departments have to automate repetitive tasks such as emails, social media, and other website actions. The technology of
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Gameffective
Published By: Domino     Published Date: Feb 25, 2019
Food and beverage manufacturers today face a host of challenges— SKU proliferation, more frequent line changeovers, finding and retaining skilled employees — all while handling the day-to-day challenges of keeping the line running smoothly in the first place. This demand for continuous improvement has plant managers and line engineers examining every aspect of the production and packaging line for ways to squeeze every bit of performance from every machine, every process, and every employee This white paper from Domino takes a look at how conducting a value stream analysis with a third-party provider can uncover a wide array of opportunities to improve productivity and efficiency. From freeing up labor and reducing errors to shortening changeover time and sharing critical operational knowledge among all stakeholders, a value stream analysis provides a collaborative opportunity to learn and discover new ways to boost productivity without major equipment investments.
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Domino
Published By: Workday UK     Published Date: Jan 31, 2019
People analytics is increasingly on the agenda for organisations. With the rise of workplace technology allowing leaders to track employees’ performance, productivity and wellbeing, we partnered with the CIPD to survey over 3,000 business professionals to understand how people analytics is being used. And the results are in, 65% of respondents who work in an organisation with a strong people analytics culture, say their business performance is strong compared to competitors. As well as outlining the key opportunities leaders can capitalise on, this report covers: • How different professions are using people data • The various types of people data that are being used • How people analytics adds value to organisations • What the future holds for people data
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workday, workforce technology, digital strategy
    
Workday UK
Published By: LiveAction     Published Date: Jan 22, 2019
In December of 2018, Sirkin Research was commissioned by LiveAction to identify the top network challenges faced by enterprise-level organizations in complex, hybrid networks. The survey was sent to network and IT professionals predominantly in large mid-market and enterprise companies with at least 1000 employees. The results are based on perspectives from 204 survey respondents, and provide rich insights into the network performance challenges large organizations encounter daily.
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network performance, hybrid networks, networking
    
LiveAction
Published By: HotSchedules     Published Date: Jan 17, 2019
What could you be saving by implementing a learning management system? This guide will show you the provable return on investment in an eLearning strategy; how an LMS can help your business lower print costs, reduce employee turnover, positively impact sales, and much more. Whether you’re exploring the marketplace or building out your business case for online learning, this guide has the information you want. As you prepare to move to a new LMS consider Clarifi Talent Development, the learning and performance management system designed for today’s workforce. It is the choice for leading brands like Brinker, Newk’s and Subway.
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HotSchedules
Published By: Akamai Technologies     Published Date: Dec 11, 2018
"VPNs were created for the networks and business environment of yesterday: Most employees worked in an office, devices were limited, enterprise architecture was far less complex, and attacks, in general, were considerably less sophisticated and frequent. What worked 20 years ago cannot be trusted today. Your VPN is cumbersome and time consuming from a management and performance perspective. But what you might not want to concede is that VPNs, by their very nature, pose a significant threat to enterprise security. Read this white paper to learn more about: The vulnerabilities and inefficiencies of traditional remote access -Why VPN elimination must happen now -The four advantages to eliminating your VPN -How a cloud framework for application access works -Next steps to implement a more secure access solution"
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Akamai Technologies
Published By: Dell EMC EMEA     Published Date: Nov 23, 2018
Enterprise PC Buying Patterns Are Changing As Buyers Look To Improve Both Security And The Employee Experience At Once As employee mobility increases globally and enterprise investments shift to tablets and laptops, organizations are assessing their ongoing investment in traditional PCs. One thing that remains clear is that enterprise PC buyers still value the security and performance offered by fixed computing solutions. They also say that new form factors like the micro PC help them deliver a better experience to employees, which they value at least as much as security. Learn more about Dell solutions powered by Intel®.
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Dell EMC EMEA
Published By: GuideSpark     Published Date: Nov 19, 2018
Successful executives are increasingly recognizing that effective compensation communication is essential to strengthen the employee value proposition (EVP) and make it easier for employees to understand it. As a result, they’re creating communication strategies that connect the dots between performance and pay in ways that build trust and engagement, transform the workplace culture, and help drive productivity.
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GuideSpark
Published By: Akamai Technologies     Published Date: Oct 23, 2018
VPNs were created for the networks and business environment of yesterday: Most employees worked in an office, devices were limited, enterprise architecture was far less complex, and attacks, in general, were considerably less sophisticated and frequent. What worked 20 years ago cannot be trusted today. Your VPN is cumbersome and time consuming from a management and performance perspective. But what you might not want to concede is that VPNs, by their very nature, pose a significant threat to enterprise security. Read this white paper to learn more about: The vulnerabilities and inefficiencies of traditional remote access -Why VPN elimination must happen now -The four advantages to eliminating your VPN -How a cloud framework for application access works -Next steps to implement a more secure access solution
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Akamai Technologies
Published By: Cornerstone OnDemand     Published Date: Oct 02, 2018
"Retaining a high-performing workforce requires closing the skills gap and developing each employee, from hire to retire. Realise the benefits of better performance and higher productivity with these 5 strategies for creating an effective learning strategy: • Connect Employee Development with Learning • Align Learning with Business Goals • Deliver Learning with Expert Content • Train to your Audience • Track Completion & Certifications Download the brief now to learn more about these 5 strategies and the results you could achieve by implementing these strategies today!"
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Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Oct 02, 2018
"Are performance reviews more time consuming than useful? Do your employees and your organisation actually benefit from them? Well they should, and if done right, they will. In this brief, you'll learn 6 common excuses that companies make for not adopting a cloud-based tool, and the best practices for overcoming these challenges. Learn how reviews can: • Motivate managers and employees • Create better managers (not better reviewers) • Improve team performance • Contribute to organisational knowledge"
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Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Oct 02, 2018
"A continuous performance management culture boosts revenue by 70% - so how can you build a culture of it to maximize growth? Download this brief to discover the benefits to creating a culture of continuous performance management. 90% of employees think annual reviews aren’t accurate, so how can managers flip the script and deliver more meaningful, growth-focused performance evaluations?  Learn why making performance management a continuous process, not a yearly or semi-yearly one, leads to more revenue and a more powerful workforce.   This guide will show you:  * Why you should make performance reviews ongoing  * How to align employee goals with the organization’s vision  * The positive impact training has on the bottom line "
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Cornerstone OnDemand
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