gen

Results 326 - 350 of 7312Sort Results By: Published Date | Title | Company Name
Published By: Gigamon     Published Date: Jun 21, 2019
An online threat prevention strategy should be more than a collection of security tools. It needs to be an integrated and intelligent approach. A complete threat prevention solution not only enhances the performance of prevention tools, but it also increases the efficiency of operations teams by enabling them to quickly deploy patches and implement new technology without impacting network performance or relying on maintenance windows. Read this solution brief in local language to learn how you can gain 50% in team productivity.
Tags : 
    
Gigamon
Published By: Darktrace     Published Date: Jun 21, 2019
"The ability to see and take action is key, which is why we are so excited about the Antigena capability that Darktrace has." Hear from James Bynoe, Head of Cyber & Information Security from eBay Classified, on how Darktrace's AI for cyber can raise the bar and help small teams' performance "by having artificial intelligence as a component of your overall program".
Tags : 
    
Darktrace
Published By: HP Inc.     Published Date: Jun 20, 2019
Four billion people now generate four quintillion bytes of data every day - and with the number of IoT devices set to increase to three times the global population by 2022 - volumes will only continue to rise. The challenge is processing the data. This is why machine learning, deep learning and all the other developing forms of AI must deliver the analytics toolset businesses need to compete.
Tags : 
    
HP Inc.
Published By: HP Inc.     Published Date: Jun 20, 2019
Reduce costs and increase efficiency under the new "as a service" model: Research findings from IDC To understand the true value of adopting the as-a-service model, International Data Corp. (IDC), a market intelligence provider, conducted an HP-sponsored survey of organizations with at least 750 end-user devices across nine countries, and found that device management services can curtail costs, reduce IT workload and support a more streamlined and efficient way of doing business.
Tags : 
    
HP Inc.
Published By: HP Inc.     Published Date: Jun 20, 2019
Keeping up With the Changing Workplace The workplace has dramatically evolved over the past decade. The saying "work is no longer somewhere you go, but something you do" reflects the cultural change brought by a new generation of workers with an insatiable need for flexibility, collaboration, and openness. This Executive Brief will help understand the concept of Future of Work and provides a framework to drive transformation across your WorkSpace, WorkCulture, and WorkForce.
Tags : 
    
HP Inc.
Published By: Google - SAP     Published Date: Jun 20, 2019
Maximize go-to-market initiatives with SAP To succeed in today’s hypercompetitive environment, consumer products companies need greater speed and agility. See how SAP C/4HANA solutions can help you synchronize activities across your modern trade and direct-to-consumer efforts – and ultimately bring you closer to your consumers. Grow your brand and your market share with an intelligent strategy. The Crossover Effect: Positioning Consumer Products Companies for Growth Learn how SAP empowers consumer products companies to improve customer experience and leverage new types of data, digital capabilities, and success measures to drive growth. ? Join the Direct-to-Consumer Revolution Learn about how SAP Customer Experience solutions enable consumer products companies to get closer to the consumer than ever before. ? Henkel Drives Sales Innovation with SAP Trade Management Martin Reinicke of Henkel Beauty Care shares how the SAP Trade Management solution helps the company adapt to rapid m
Tags : 
    
Google - SAP
Published By: Genesys     Published Date: Jun 19, 2019
Contact centers often pool agents into large groups of generalists to distribute work evenly. Skills-based routing takes this a step further with specialized groups. But neither approach scales properly to identify all opportunities and drive business outcomes on each interaction. Predictive routing uses artificial intelligence (AI) and machine learning to create balance—meeting targets and giving customers a personalized experience. Read Demystifying AI: Creating an AI partnership that maximizes business results to learn how predictive routing systematically: Evaluates historical and real-time data to make predictions; Makes the best customer-agent match to drive desired outcomes; Keeps agents engaged and reduces handle times.
Tags : 
    
Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Your agents embody your brand with every customer contact. It’s up to you to make them more successful in engaging customers, dealing with customer challenges and avoiding burnout that leads to attritions. Read this ebook and see how to turn your customer service agents into customer experience heroes. You’ll learn: Three success strategies that Genesys CX Heroes use Skills every agent should have Key training tips Benchmarking strategies to measure customer service and customer experience
Tags : 
    
Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Successfully managing a contact center requires a collaborative, multidisciplinary approach to handle a broad range of operational and tactical tasks. Planning, day-to-day operations and quality management must be seamlessly orchestrated, along with human resources functions like recruitment, learning and development, and employee scheduling. Read this executive brief to learn how to transition to an AI strategy that can take your team – and business results – to the next level. See how you can: Create an AI strategy with a single data model that includes routing, interaction analytics, forecasting/scheduling and predictive engagement Harness the power of your data to align customers with the best resource Drive employee effectiveness by ensuring you hire the right people and manage their performance to drive their success over the long term
Tags : 
    
Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Success is defined by the quality of your customer relationships. Outdated infrastructure hinders your ability to deliver consistent service across all channels and touchpoints. With rising customer and business demands, you might not have time to wait and see what long-term options a vendor will offer, and when. Proven, market-leading customer experience solutions let you optimize customer engagement across existing channels. And with a partner who’s focused on both innovation and your success, you can future-proof your business as it evolves. Read this executive brief to learn how to incorporate an open, stable and proven customer experience platform—and provider. Discover the advantages of a proven prescriptive migration methodology that will guide your successful customer experience transformation, including: Establishing a solid foundation for customer engagement channels and touchpoints as they emerge Extending omnichannel engagement across departments and processes outside of
Tags : 
    
Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Today’s customers want fast, hassle-free, personalized interactions across channels. Global brands like PayPal, Heineken and Vodafone have embraced technology to deliver truly connected, omnichannel customer experiences. By migrating to a best-in-class customer experience platform, they’ve been able to: Meet critical business timelines with a cloud-based transition Address industry-specific regulatory requirements Reduce maintenance and operational costs Optimize employees Accelerate time-to-value and ROI Improve Net Promoter Score, customer satisfaction, call resolution Learn the four steps to plan and execute a successful, seamless migration and customer experience transformation.
Tags : 
    
Genesys
Published By: Genesys     Published Date: Jun 19, 2019
With a proven customer experience platform and provider, you can overcome the limitations of legacy contact center technology and meet the needs of your customers –today and tomorrow. And, you’ll avoid the risk and uncertainty of maintaining an outdated contact center, from challenges that affect service quality to time-consuming and costly upgrades. It’s time to move forward. Read this ebook to learn: Steps to mitigate risk by minimizing your reliance on aging technology Proven and successful deployment options and migration strategies How to migrate at your own pace Benefits of adding the Genesys customer experience platform and solutions to your existing contact center environment
Tags : 
    
Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Contact center technology plays a major role in the success of your customer experiences and business operations. Having the optimal solutions, infrastructure and provider in place are fundamental to meeting current and future goals and expectations. If you’re struggling with outdated contact center systems that limit channels and customer information, the best path forward is to migrate to a solution that lets you overcome those technology limitations. And the first step is to download this comprehensive checklist to evaluate key solutions and vendor considerations. You’ll learn how to: Identify business goals and outcomes that are most important for your organization Evaluate deployment options based on necessary flexibility and capabilities Understand your technology needs and priorities Assess vendor viability
Tags : 
    
Genesys
Published By: Red Hat     Published Date: Jun 19, 2019
This assessment shows that enterprises adopt Red Hat Fuse because they believe in a community-based open source approach to integration for modernizing their integration infrastructure that delivers strong ROI. For these organizations, Fuse was part of a larger digital transformation initiative and was also used to modernize integration. IDC interviewed organizations using Fuse to integrate important business applications across their heterogeneous IT environments. These Red Hat customers reported that Fuse has enabled them to complete substantially more integrations at a higher quality level, thereby supporting their efforts to deliver timely and functional applications and digital services. Efficiencies in application integration with Fuse have generated significant value for study participants, which IDC quantifies at an average value of $75,453 per application integrated per year ($985,600 per organization). They have attained this value by:
Tags : 
    
Red Hat
Published By: Cisco EMEA     Published Date: Jun 19, 2019
The EU’s General Data Protection Regulation (GDPR) became enforceable on May 25, 2018, and privacy laws and regulations around the globe continue to evolve and expand. Most organizations have invested, and continue to invest, in people, processes, technology, and policies to meet customer privacy requirements and avoid significant fines and other penalties. In addition, data breaches continue to expose the personal information of millions of people, and organizations are concerned about the products they buy, services they use, people they employ, and with whom they partner and do business with generally.
Tags : 
    
Cisco EMEA
Published By: Zscaler     Published Date: Jun 19, 2019
You can’t impose controls on something you don’t own. And in today’s cloud- and mobile-oriented enterprise, no one truly owns the network. The Internet has become the one network that every corporate worker uses and that no corporate IT can control. The emergence of cloud, ubiquitous networks, smartphones and smart (or dumb) networked devices are wreaking havoc over the traditional command-and-control IT mode of operation. This shift is different from anything we’ve experienced before, because nobody owns the network.
Tags : 
    
Zscaler
Published By: Sierra Wireless     Published Date: Jun 19, 2019
The IoT is transforming the energy industry by eliminating tradeoffs between operation, SCADA systems, maintenance and new services for assets deployed in industrial and power facilities, buildings and across the grid. When it comes to building the best IoT system for your business application, it’s vital to keep your use case and business requirements at the forefront of your technical design strategy. In the energy industry, accessing and collecting data at the edge from disparate, heterogenous, multi-site, fixed topologies and transferring that data efficiently to the cloud to perform analytics and action business decisions is still the greatest challenge. Mission-critical data collected from the edge is integral to energy facility operations and cannot be excluded or corrupted.
Tags : 
    
Sierra Wireless
Published By: Sierra Wireless     Published Date: Jun 19, 2019
By simplifying the ability of companies to securely extract, orchestrate and act on data from when it is generated by energy assets to when it is transmitted to the cloud, Octave simplifies the development and commercialization of Energy IoT applications. With Octave, energy companies are empowered to realize the Energy IoT’s tremendous potential, with new demand response, energy efficiency optimization, predictive maintenance and other applications that maximize the value created by energy assets and minimize their environmental impact. In doing so, these Energy IoT applications can reduce energy costs, improve customer engagement, lower greenhouse gas emissions and increase energy reliability. Start with Sierra to learn more about how our Octave D2C data orchestration solution can help you bring to market Energy IoT applications that reimagine the future of energy.
Tags : 
    
Sierra Wireless
Published By: Sierra Wireless     Published Date: Jun 19, 2019
In addition to e-books, on-demand video and GPS devices, one of the future technological innovations envisioned by AT&T in its famous early 1990s series of “You Will” commercials was an Electronic Toll Collection (ETC) system that enabled drivers to wirelessly pay their tolls as they drove through a toll booth. While that prediction was perhaps not as bold as the others (Europe began developing similar ETC systems in the 1980s), today we take for granted E-ZPass in the U.S. and similar systems where drivers can enter toll roads, HOV lanes, bridges and tunnels without having to stop at a tollbooth to pay. Typically, these systems require a driver to put an OBU (On Board Unit, which can be called transponder or “edge” IoT device) in their vehicle and, when their vehicle passes through a toll booth, the toll booth wirelessly connects to the edge to automatically deduct the toll from their bank account.
Tags : 
    
Sierra Wireless
Published By: Mist Systems     Published Date: Jun 19, 2019
For centuries, new technologies have ushered in entirely new eras of progressive change in all facets of life, and have revolutionized countless industries. The invention of the steam engine brought about the industrial revolution and expanded trade and transportation. Quantum physics was the foundation of the electronics revolution that brought us transistors, TV, radio, and computers. And the Internet has brought about a stunning information and communication revolution, which is still sending shock waves across virtually every industry, and to the very core of our cultures and lifestyles.
Tags : 
    
Mist Systems
Published By: Mist Systems     Published Date: Jun 19, 2019
Download for a simplified look at an Automated intelligence Driven Enterprise
Tags : 
    
Mist Systems
Published By: Evariant     Published Date: Jun 18, 2019
In healthcare, a traditional call center experience can feel much like calling a cable company—detached, dull, frustrating. Personalized engagement is critical to the future of healthcare, but call center agents are often not given the tools to meet consumer expectations. Agents may be limited to a basic set of functions with minimal insights on patient journeys. Download this infographic which highlights the enormous opportunity healthcare providers have to modernize their approach to the call centers.
Tags : 
    
Evariant
Published By: Intel     Published Date: Jun 18, 2019
This paper examines centralized and distributed network architecture intelligence splits and identifies areas where Intel® Silicon Photonics can meet demanding bandwidth requirements
Tags : 
    
Intel
Published By: pepperjam     Published Date: Jun 18, 2019
More than 20+ years of affiliate marketing evolution has created more service choices than ever before. And choosing just the right-fit service for your brand can seem overwhelming—even confusing. And while having options is generally good, sometimes having too many can lead to complexity. That’s why we’ve created a guide to help you select the right-fit service level for your brand. You’re almost there! Just complete the form to download Selecting The Right Affiliate Marketing Service: Bringing Clarity to the Complex today!
Tags : 
    
pepperjam
Published By: Hewlett Packard Enterprise     Published Date: Jun 17, 2019
"Cloud-based predictive analytics platforms are a relatively new phenomenon, and they go far beyond the remote monitoring systems of a prior generation. Three key features differentiate cloud-based predictive analytics — data sharing, scope of monitoring, and use of artificial intelligence/machine learning (AI/ML) to drive autonomous operations. To help familiarize the uninitiated with specifically what types of value these systems can drive, IDC discusses them at some length in this white paper."
Tags : 
    
Hewlett Packard Enterprise
Start   Previous    7 8 9 10 11 12 13 14 15 16 17 18 19 20 21    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.