operations leaders

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Published By: Adobe     Published Date: Oct 10, 2019
In this white paper we discuss the opportunities and challenges associated with customer experience management and highlight three key areas of future focus for successful European marketing leaders: customer consent management in marketing in the light of GDPR; the future of AI-driven customer engagement in marketing; and customer journey management as the new mantra and operating model for marketing operations management. Our observations and conclusions are backed by rigorous research results based on a representative sample of telephone interviews with marketing leaders across Europe. We hope you enjoy this paper and would be interested to hear your feedback. We believe the paper provides the benchmarks and insights to guide the next generation of marketing domain digital technology deployments and beyond into enterprisewide customer experience management.
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Adobe
Published By: Group M_IBM Q4'19     Published Date: Sep 25, 2019
A security orchestration, automation and response (SOAR) platform is a valuable tool for organizations who have made appropriate investments in their security operations processes. This recent research from Gartner looks at the necessary preparations that security leaders need to make so that the deployment of a SOAR solution will improve the efficiency of their incident response and security operations teams.
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Group M_IBM Q4'19
Published By: Group M_IBM Q4'19     Published Date: Sep 25, 2019
According to the latest research from Gartner, SOAR solutions are gaining visibility and real-world use driven by early adoption to improve security operations centers (SOCs). The first market guide from Gartner to cover the SOAR solution market provides analysis and direction on the current state of the SOAR market, as well as recommendations and key findings to help security and risk management leaders evaluate how a SOAR solution can improve their ability to prioritize security operations activities, formalize triage and incident response, and automate response.
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Group M_IBM Q4'19
Published By: HERE Technologies     Published Date: Sep 23, 2019
Itís time to move your supply chain into the realm of super-intelligent. This special report is for anyone looking to enhance their supply chain operations by utilizing the latest in technological advances such as artificial intelligence (AI), machine learning and the Internet of Things (IoT). With smart use of these tools, businesses can anticipate problems and develop solutions before they occur. Forward-thinking leaders are using this disruption to optimize their supply chains and push the quality of their findings to a whole new level. In it, youíll learn: ē The markers of a truly cognitive supply chain ē The crucial role of location intelligence in supply chain optimization ē The impact increased visibility has on every area of your supply chain, including asset, inventory, fleet and energy management
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HERE Technologies
Published By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
Organizations that digitize their workflows increase their productivity by 40.9% - IDC Are you ready to transform your organization and gain a competitive advantage? Success stories, tips and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. ē Secure and improve access to information ē Streamline business processes ē Gain critical operational insights GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 16, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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Ricoh
Published By: Infosys     Published Date: Sep 05, 2019
In today's hyperconnected and digitized world, cybersecurity has become an important strategic imperative owing to the sophistication of cybercrime. Digital businesses require complex and distributed interactions among people, applications and data - on premise, off-premise, on mobile devices and in the cloud. The result is an increase in the attack surfaces that are hard to protect and defend. As the perimeter continues to diminish, visibility into the environment gets tougher. Operational Technology (OT) and the Internet of Things (IoT) massively expand the scope of security strategy and operations. When a massively distributed fleet of autonomous devices that can make decisions is combined, directly affecting the physical state of people and things, there is a considerable risk to manage. This issue is not limited to the chief information security officer (CISO) but needs the involvement and sponsorship of the leadership and the board.
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Infosys
Published By: Group M_IBM Q3'19     Published Date: Aug 12, 2019
The introduction of the IBM z14 ZR1 and LinuxONE Rockhopper II fills out the product line of the latest generation of IBM mainframes. Infrastructure and operations leaders tasked with managing, protecting and, increasingly, using data for competitive advantage will find this new release interesting.
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Group M_IBM Q3'19
Published By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
HfS published the Top 10 Cognitive Assistant Service Provider report that explores the emerging conversational service provider ecosystem across key areas including execution ability, innovation capability, and the voice of the customer. The conversational services called as Cognitive Assistants, go beyond the traditional chatbots and augment human-customer interaction across both front- and back-office business operations. IBM was recognized for its market leadership in Cognitive Assistant that harness the power of IBM Watson capabilities Ė including NLP, conversation and analytics. HfS also merits IBM for demonstrating the greatest volume and depth of cognitive assistant use cases across industry verticals and enterprise processes.
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Group M_IBM Q3'19
Published By: U.S. Cellular     Published Date: Jun 20, 2019
Take a look at the top five reasons business and operations professionals are implementing fleet management systems ó and seeing results. This easy-to-read ebook shows you how fleet management works and which features can lead to increased profits, better customer service and other important benefits. Learn more about features you may not have known about, as well as the surprising numbers around what you stand to gain. Youíll see what more and more of your peers are discovering ó that a fleet management solution may be the key to making your job easier, by helping you solve common fleet-related problems.
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U.S. Cellular
Published By: KPMG     Published Date: Jun 06, 2019
Many executives struggle to understand what intelligent automation means for their organisation and its operations. This global survey of almost 600 business leaders reveals the why, what and how of successful adoption. Read the report to find out: ē which functions are leading on automation-related investment ē what executives experience as the biggest challenges to implementation ē how businesses expect IA to impact their existing workforce ē ten practical action points for driving scale in IA.
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KPMG
Published By: Ahead     Published Date: Jun 05, 2019
Digital Requires a New Level of Insight and Control Digital strategies have caused business executives to intensify their scrutiny of how technology affects bottom line performance. With a growing emphasis on differentiating the customer experience in highly competitive markets, these executives want to understand how their IT systems affect everything from brand perception to customer acquisition and loyalty. 3 | A Guide to Intelligent Operations Meanwhile, those same demanding business leaders lack appreciation and patience for the complexity of todayís digital technology environment. While applications and user experiences are simpler and more intuitive, the backend processing, application interdependencies, and underlying infrastructure are more complex than ever, even in light of the benefits of abstraction, virtualization, and cloud computing (see Figure 1.) While CIOs have long been expected to improve stability and uptime - and done a pretty good job of it - the stakes are much
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Ahead
Published By: Fidelis Cybersecurity     Published Date: May 15, 2019
This report, conducted by SC Media and sponsored by Fidelis asked security leaders, decision makers and influencers what they were most concerned about, what their C-Suite was most concerned about, and what theyíre doing (or planning to do) about it. As we start off 2018 it is clear that cybersecurity is ripe for transformation. The focus has shifted away from tactical technologies that provide more proverbial fingers in the dam and towards a strategic approach that focuses on delivering quantifiable improvement to the effectiveness and efficiency of security operations. Download this a research report to: See what executives and boards of directors care most about. See the top obstacles, gaps and concerns faced by security leaders. See where we are on the road to cyber maturity, as reported by your peers. See when security professionals prefer tactical approaches and when they prefer strategic plans.
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Fidelis Cybersecurity
Published By: VMware     Published Date: Apr 09, 2019
Itís no secret financial services organizations own and operate legacy solutions. Some of these core processes are front and center, meeting customer needs; others are in the middle, supporting account handling operations; and still many more are in the back-office, handling data and managing analytics. The challenge for financial leaders is to ensure these traditional systems donít prevent the delivery of great digital experiences now and into the future.
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VMware
Published By: Group M_IBM Q418     Published Date: Dec 18, 2018
Digital transformation is not a buzzword. IT has moved from the back office to the front office in nearly every aspect of business operations, driven by what IDC calls the 3rd Platform of compute with mobile, social business, cloud, and big data analytics as the pillars. In this new environment, business leaders are facing the challenge of lifting their organization to new levels of competitive capability, that of digital transformation ó leveraging digital technologies together with organizational, operational, and business model innovation to develop new growth strategies. One such challenge is helping the business efficiently reap value from big data and avoid being taken out by a competitor or disruptor that figures out new opportunities from big data analytics before the business does.
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Group M_IBM Q418
Published By: Group M_IBM Q119     Published Date: Dec 18, 2018
Digital transformation is not a buzzword. IT has moved from the back office to the front office in nearly every aspect of business operations, driven by what IDC calls the 3rd Platform of compute with mobile, social business, cloud, and big data analytics as the pillars. In this new environment, business leaders are facing the challenge of lifting their organization to new levels of competitive capability, that of digital transformation ó leveraging digital technologies together with organizational, operational, and business model innovation to develop new growth strategies. One such challenge is helping the business efficiently reap value from big data and avoid being taken out by a competitor or disruptor that figures out new opportunities from big data analytics before the business does.
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Group M_IBM Q119
Published By: VMware     Published Date: Dec 10, 2018
Itís no secret financial services organizations own and operate legacy solutions. Some of these core processes are front and center, meeting customer needs; others are in the middle, supporting account handling operations; and still many more are in the back-office, handling data and managing analytics. The challenge for financial leaders is to ensure these traditional systems donít prevent the delivery of great digital experiences now and into the future. To find out more download this eBook today.
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VMware
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