service center

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Published By: IBM     Published Date: Jun 16, 2015
This white paper highlights IBM’s vision for the next-generation data center, its potential to be truly revolutionary and the prescribed pathway for getting there.
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data center, mobility, software defined environment, service optimization, business solutions, data center security, compliance, automating protective measures, virtualization
    
IBM
Published By: Dell EMC     Published Date: May 29, 2015
This paper covers key areas in which enterprises can further extend the value of their Federation Enterprise Hybrid Cloud solution—and how IT can leverage it as they take the next steps toward a more comprehensive IT as a Service model.
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hybrid cloud, hardware, software, hardware, service center
    
Dell EMC
Published By: Dell EMC     Published Date: May 29, 2015
If you are considering Hybrid Cloud, tune in to this revealing conversation with EMC’s Chad Sakac and Wikibon Analysts, Dave Vallente and Stu Miniman. Great insight on virtualization, Openstack, and the future of cloud computing plus informative details on EMC Enterprise Hybrid Cloud
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hybrid cloud, hardware, software, hardware, service center, application integration, business intelligence, data quality, productivity, cloud computing
    
Dell EMC
Published By: Oracle     Published Date: May 05, 2015
This video shows how to equip your agents to deliver great service with the least cost and effort and empower them to present personalized product and services recommendations in real time.
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contact center, profit center, deliver great service to customers, solve customer issues with efficiency, oracle solutions, oracle, real time customer service, equip agents to deliver good service, customer service, customer satisfaction, real time recommendation to customers, integrated solutions, unified desktop, turn contact center into profit center, social media, customer experience/engagement
    
Oracle
Published By: Oracle     Published Date: May 05, 2015
This video shows how to equip your agents to deliver great service with the least cost and effort and empower them to present personalized product and services recommendations in real time.
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contact center, profit center, deliver great service to customers, solve customer issues with efficiency, oracle solutions, oracle, real time customer service, equip agents to deliver good service, customer service, customer satisfaction, real time recommendation to customers, integrated solutions, unified desktop, turn contact center into profit center, social media, customer experience/engagement
    
Oracle
Published By: Red Hat     Published Date: May 05, 2015
IT organizations are under intense pressure to improve service levels and contain expenses in today’s challenging economic climate. Forward-looking organizations are upgrading IT infrastructure and implementing virtualization and cloud computing solutions to improve business agility and drive down costs. Many enterprises are adopting a dual platform approach, retaining Microsoft Windows for office productivity and collaboration applications, and deploying Red Hat® Enterprise Linux® for infrastructure and datacenter modernization initiatives. By adopting standards-based Red Hat Enterprise Linux, businesses can enjoy high performance, reliability, and security, with a lower overall TCO.
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red hat, platform strategies, modern datacenter, virtualization, cloud computing solutions
    
Red Hat
Published By: SAS     Published Date: Apr 16, 2015
SAS Institute is gearing up to make a self-service data preparation play with its new Data Loader for Hadoop offering. Designed for profiling, cleansing, transforming and preparing data to load it into the open source data processing framework for analysis, Data Loader for Hadoop is a lynchpin in SAS's data management strategy for 2015. This strategy centers on three key themes: 'big data' management and governance involving Hadoop, the streamlining of access to information, and the use of its federation and integration offerings to enable the right data to be available, at the right time.
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SAS
Published By: Cisco     Published Date: Apr 10, 2015
Interest in cloud computing over the last several years has been phenomenal. For cloud providers, public or private, it will transform business and operational processes, streamlining customer on-ramping and time to market, facilitating innovation, providing cost efficiencies, and enabling the ability to scale resources on demand. Cisco's Virtualized Multi-tenant Data Center (VMDC) system defines an end-to-end architecture, which an organization may reference for the migration or build out of virtualized, multi-tenant data centers for new cloud-based service models such as Infrastructure as a Service (IaaS).
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cisco, design, network architecture, mobile devices, best practices, vmdc, data center, cloud computing, iaas
    
Cisco
Published By: Cisco     Published Date: Apr 10, 2015
The data center has gone through many major evolutionary changes over the past several decades, and each change has been defined by major shifts in architectures. The industry moved from the mainframe era to client/server computing and then to Internet computing. In 2011, another major shift began: the shift to a virtual data center. This has been the primary driver in enabling customers to transition to the cloud and ultimately IT as a service. The shift to a virtual data center will be the single biggest transition in the history of computing. It will reshape all the major data center tiers: applications, storage, servers and the network.
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cisco, zk research, data center, itaas, migration, cloud computing, applications, servers, network
    
Cisco
Published By: HP     Published Date: Mar 31, 2015
When was the last time you thought about your disaster recovery plan? Natural disasters, such as earthquakes, tsunamis, hurricanes, fires, or floods can occur anytime and disable your data center, with little to no warning. Hacker activities like a denial of service attack can also take down your systems unexpectedly. Then you have the more mundane risks such as human error and hardware or software failures. The only predictable thing to say about these risks is that at some point, on some scale, you’ll have to recover your data center from downtime. When it comes to disaster readiness, proactive planning is the key to success. Every business, regardless of size, needs to have a well-tested disaster recovery plan in place. Every minute your systems are down, the financial implications grow. Take the assessment to see where your disaster recovery plan ranks. Then learn about next steps and more information.
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disaster recovery, natural disasters, data center, hackers, hardware failure, software failure, planning, disaster readiness
    
HP
Published By: CDW-Trend Micro     Published Date: Mar 26, 2015
Virtualization and cloud computing can help your organization achieve significant savings in data center hardware costs, operational expenditures, and energy demands— while achieving improvements in quality of service and business agility. However, as data centers continue to transition from physical to virtual and now increasingly, cloud environments, traditional security can slow down provisioning, become difficult to manage, and cause performance lag. As you scale your virtual environment and adopt software defined networking, evolving your approach to security can reduce time, effort, and impact on CPU, network, and storage. Read this white paper to learn more about virtualization and cloud computing.
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security, virtualization, cloud computing, trend micro
    
CDW-Trend Micro
Published By: Equinix     Published Date: Mar 26, 2015
The businesses that thrive amid fluctuating technology demands are not only keeping a finger on the pulse of current trends, they have the infrastructure in place to handle whatever changes might come. And they’re doing so by treating their data centers as a strategic asset—a hub from which providers and performance can all stem. Are you ready for what’s next? According to analyst forecasts and IT executives, the five key trends affecting our state of technology are mobility, consumer technology, cloud services, hyperdigitization and globalization. In the following pages, you’ll learn how these trends are affecting current networks, and why a strategic data center is key to not only surviving, but thriving, today and in the future.
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technology demands, infrastructure, mobility, consumer technology, cloud services, hyperdigitization, globalization
    
Equinix
Published By: Equinix     Published Date: Mar 26, 2015
A leading U.S.-based financial services firm was faced with the growing challenge of providing consistent application performance to a vast employee base and nationwide network of partners. The company turned to Equinix to help redesign its network, both to improve performance and prepare for a move to a cloud-enabled environment. Equinix worked with the firm to deploy bi-coastal Equinix Performance Hubs, extension nodes of the company’s existing network placed in strategically located Equinix International Business Exchange (IBX) data centers. A Performance Hub moves services closer to end users and provides direct access to networks and cloud providers. By deploying Performance Hubs, the customer created a high-performance services platform for its business. The result was a dramatic decrease in network latency, improvements in application performance and an enhanced user experience.
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financial services, cloud-enabled environment, cloud providers, network latency, application performance, enhanced user experience
    
Equinix
Published By: VMTurbo     Published Date: Mar 25, 2015
Managing the Economics of Your Virtualized Data Center The average datacenter is 50% more costly than Amazon Web Services. As cloud economics threaten the long-term viability of on premise data centers, the survival of IT organizations rests solely in the ability to maximize the operational and financial returns of their existing infrastructure. You will survive, and this brand new whitepaper will help you to follow these 4 best practices: - Maximize the efficiency of your virtual data center. - Optimize workload placement within your clusters. - Reclaim unused server capacity. - And show your boss that this saves money.
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datacenter costs, virtualized data center, amazon web services, cloud economics, server capacity
    
VMTurbo
Published By: VMTurbo     Published Date: Mar 25, 2015
Intelligent N+X Redundancy, Placement Affinities, & Future Proofing in the Virtualized Data Center Virtualization brought about the ability to simplify business continuity management in IT. Workload portability and data replication capabilities mean that physical infrastructure failures no longer need impact application services, and they can rapidly be recovered even in the event of complete site failure. However, Enterprises and Service Providers face new challenges ensuring they have enough compute capacity in their virtualized data centers to support their business continuity requirements, while at the same time not over provisioning infrastructure capacity resulting in unnecessary capital expenditure.
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continuity requirements, vmturbo, virtualization, workload portability, data replication
    
VMTurbo
Published By: VMTurbo     Published Date: Mar 25, 2015
In this paper, we outline the need for “Software-Driven Control” – the intelligence or “control plane” that can take advantage of these new software-defined capabilities, enabling enterprises and service providers to bridge the gap between software-defined flexibility and the true business potential of the Software-Defined Datacenter.
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vmturbo, cloud control plane, software-driven control, software-defined capabilities, software-defined datacenter
    
VMTurbo
Published By: Comcast Business     Published Date: Mar 24, 2015
It’s a transformative time in government information technology. Public sector organizations are moving to the cloud. At the same time, seemingly everything that can be virtualized is quickly heading in that direction. Immersive Web applications are enabling next-generation services, including innovative mobile apps that give agency staff members and constituents anytime access to valuable resources. Video seems to be everywhere, with one research firm estimating that video streaming accounts for more than 53 percent of all downstream traffic in North America. In this white paper from the Center for Digital Government (CDG), we break down what every IT leader needs to know about today’s networking to ensure project success.
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high-performance networks, modern government, cloud, immersive web, mobile technology
    
Comcast Business
Published By: Comcast Business     Published Date: Mar 24, 2015
Today’s K-12 schools are hungry for bandwidth. The reason is clear: highperforming, reliable and easily expanded network services support the latest classroom innovations, including videoconferencing, 1:1 computing, distance learning and modern learning management systems. It’s no surprise then that progressive educators now see a direct link between the overall success of their school districts and access to high-capacity networks. This emerged as a clear trend in new research by the Center for Digital Education (CDE) — a commanding 98 percent of administrators and IT representatives said the future of K-12 education hinges on ubiquitous connectivity. This white paper lays a framework for planning and implementing high-performance networks. In addition to explaining why now’s the time to plan network upgrades, this paper answers one of the fundamental questions asked by IT managers at schools everywhere: “How much network capacity will we actually need?”
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education, network modernization, high-performance networks, bandwith, classroom innovations
    
Comcast Business
Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
Throughout its operations, Broadlawn Manor Nursing & Rehabilitation Center has embraced technology as a means of enhancing resident safety and independence, and staff productivity. The facility had been a satisfied user of STANLEY Healthcare’s WatchMate wander management system for many years, but in 2010, Vice President of Senior Services Gerard Kaiser and his team embarked on a review of Broadlawn Manor’s wander management needs and took the decision to migrate to a new generation of technology with greater functionality. Read this case study to learn how Long Island Nursing & Rehabilitation Center achieves more accurate, convenient and efficient wander management with RoamAlert® Solution.
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wander management, healthcare, nursing, rehabilitation, resident safety, resident independence, medical technology
    
STANLEY Healthcare
Published By: ServiceNow     Published Date: Mar 24, 2015
Technology has become the heart and soul of every business. The hardware boundaries of IT have exploded beyond data centers, with mobile devices in the hands of both employees and customers alike. Application options have blossomed, from traditional to open source to software-as-a-service. Business has become global, bringing with it a demand for round-the-clock agility. Employees expect that the applications they use at work should be as easy to use the Web apps they use at home. Integration remains difficult, because it's sometimes impossible to know what will happen when someone tries to pluck one strand out of the pile. IT workload and system complexity will only get more challenging, bringing the need for disintermediation through service automation.
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future it, service automation, it workload, integration, data centers, mobile devices, software-as-a-service, web apps
    
ServiceNow
Published By: Riverbed     Published Date: Feb 26, 2015
To increase agility while lowering costs, IT organizations are using virtualization and cloud-based infrastructure services to consolidate and reduce the number of physical servers and data centers across the enterprise. IDC estimates that, by 2015, more than 20 percent of the information running through servers will do so on virtualized systems. This percentage increases along with the size of the company, with some larger organizations using 100 percent virtualized systems. IDC predicts that, over the next decade, the amount of information managed by enterprise data centers will grow by a factor of 50.
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increase agility, virtualization, infrastructure, the cloud, cloud based, consolidation
    
Riverbed
Published By: Digital Realty     Published Date: Feb 25, 2015
When measuring competitive differentiation in milliseconds, connectivity is a key component for any financial services company’s data center strategy. In planning the move of its primary data center, a large international futures and commodities trading company needed to find a provider that could deliver the high capacity connectivity it required.
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financial services, trade processing, data center, connectivity, data center
    
Digital Realty
Published By: IBM     Published Date: Feb 19, 2015
This white paper describes how cloud computing can help healthcare organizations reshape their business models and services, design innovative ways of providing better, patient-centered care, and empower consumers to take greater participation in their health.
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cloud computing, healthcare industry, patient-centered care, consumer empowerment
    
IBM
Published By: Juniper Networks     Published Date: Feb 18, 2015
Get our eBook on Virtualization and learn how you can improve business agility and service delivery via an open, agile network architecture. This eBook explains how to bridge the physical and virtual worlds and simplify connections across multiple data centers.
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juniper, juniper networks, virtualization
    
Juniper Networks
Published By: Windstream     Published Date: Feb 09, 2015
The Path to Value in the Cloud, by Oxford Economics and Windstream, brings together the latest insights, tactics and strategies C-suite respondents are using to make the cloud work for them.
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windstream, solutions, smart, personalized, service, enterprise technology, cloud, computing, data center, innovation, strategy, expansion, customer service, agility, migration, performance, complexity, system, value, roi
    
Windstream
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