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Published By: Interactions     Published Date: Feb 27, 2019
As customer care channels continue to evolve and expand, there’s been a lot of debate about which channels customers actually prefer to interact with brands. Many reports say that millennials prefer digital channels—like web chat or texting—while older generations still prefer voice channels. Previous Interactions research has shown that this isn’t necessarily the case, and that the issue of channel choice is often far more complex—depending on factors such as the company consumers are trying to contact, and the complexity of the issue the consumer is trying to resolve.
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Interactions
Published By: EMC     Published Date: Apr 16, 2014
IDC report on unlocking the power of flash with the MCx - Enabled Next-Generation VNX
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flash, mcx, idc, emc
    
EMC
Published By: EMC     Published Date: Apr 16, 2014
IDC report on unlocking the power of flash with the MCx - Enabled Next-Generation VNX.
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flash, mcx, idc, emc
    
EMC
Published By: EMC     Published Date: Apr 16, 2014
IDC report on unlocking the power of flash with the MCx - Enabled Next-Generation VNX
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flash, mcx, idc, emc
    
EMC
Published By: EMC     Published Date: Apr 16, 2014
IDC report on unlocking the power of flash with the MCx - Enabled Next-Generation VNX
Tags : 
flash, mcx, idc, emc
    
EMC
Published By: EMC     Published Date: Apr 16, 2014
IDC report on unlocking the power of flash with the MCx - Enabled Next-Generation VNX
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flash, mcx, idc, emc
    
EMC
Published By: Websense     Published Date: Jul 08, 2014
A white paper by Websense examining how anomalies in crash reports can be used to detect unknown threats.
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detecting unknown threats, websense, next-generation firewall
    
Websense
Published By: DNN Corp.     Published Date: May 14, 2014
Forrester Research shares key findings from their report on branded communities in B2B marketing in this on-demand webinar. While Facebook and Twitter have failed to reach their full potential, B2B marketers are reaping the rewards of branded communities: driving lead generation and revenue, as community members influence both prospects and customers. Watch this replay as Forrester's Kim Celestre describes the tactics that B2B marketers are finding the most successful and provides a business case for creating and managing your own branded community.
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dnn, online communities, marketing communities, community management, email marketing, emerging marketing, social media, traditional marketing
    
DNN Corp.
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