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Published By: Zendesk     Published Date: May 21, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place. If you've been on the sidelines waiting to take the self-serv ice leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service,every single day.
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Zendesk
Published By: Zendesk     Published Date: Jun 29, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place. If you've been on the sidelines waiting to take the self-service leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service, every single day.
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Zendesk
Published By: Dell EMC     Published Date: Nov 10, 2015
From your most critical workloads to your cold data, a scale-out or scale-up storage solution — one that can automatically tier volumes or data to the most appropriate arrays or media (flash SSDs or HDDs) and offers advanced software features to help ensure availability and reliability — can help you efficiently manage your data center.
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Dell EMC
Published By: NetApp     Published Date: Sep 24, 2013
"Storage system architectures are shifting from large scale-up approaches to scale-out of clustered storage approaches. The need to increase the levels of storage and application availability, performance, and scalability while eliminating infrastructure or application downtime has necessitated such an architectural shift. This paper looks at the adoption and benefits of clustered storage among firms of different sizes and geographic locations. Access this paper now to discover how clustered storage offerings meet firms’ key requirements for clustered storage solutions and the benefits including: Non-disruptive operations Secure multi-tenancy Scalability and availability And more"
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storage infrastructure, clustered storage, technology, scalability, application, storage solution
    
NetApp
Published By: NetApp     Published Date: Sep 24, 2013
"Storage system architectures are moving away from monolithic scale-up approaches and adopting scale-out storage – providing a powerful and flexible way to respond to the inevitable data growth and data management challenges in today’s environments. With extensive data growth demands, there needs to be an increase in the levels of storage and application availability, performance, and scalability. Access this technical report that provides an overview of NetApp clustered Data ONTAP 8.2 and shows how it incorporates industry-leading unified architecture, non-disruptive operations, proven storage efficiency, and seamless scalability."
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storage infrastructure, clustered storage, technology, scalability, application, storage solution, non-disruptive operations
    
NetApp
Published By: IBM     Published Date: Oct 19, 2016
Pfizer completed a proof-of-concept of a 5TB SAP Business Warehouse application on an Oracle system to evaluate a move to SAP HANA. This 5TB scale-up system was created on the IBM Power Systems platform under the direction of SAP and IBM. This webinar will explain SAP's road map for SAP HANA on Power architecture and Pfizer's rationale and lessons learned during this exciting project. Pfizer has now moved from development into production and will share the results from this recent experiment.
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ibm, systems, hardware, sap, sap hana, 5tb sap business warehouse application, oracle, pfizer
    
IBM
Published By: IBM     Published Date: Oct 19, 2015
IBM InfoSphere Information Server connects to many new ‘at rest’ and streaming big data sources, scales natively on Hadoop using partition and pipeline parallelism, automates data profiling, provides a business glossary, and an information catalog, plus also supports IT.
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ibm, infosphere, data profiling, business glossary, partition, pipeline parallelism, information server, data sources, hadoop
    
IBM
Published By: IBM     Published Date: Jan 13, 2016
IBM InfoSphere Information Server connects to many new ‘at rest’ and streaming big data sources, scales natively on Hadoop using partition and pipeline parallelism, automates data profiling, provides a business glossary, and an information catalog, plus also supports IT.
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ibm, data integration, infosphere, information server, partition, data profiling
    
IBM
Published By: IBM     Published Date: Oct 13, 2016
IBM InfoSphere Information Server connects to many new ‘at rest’ and streaming big data sources, scales natively on Hadoop using partition and pipeline parallelism, automates data profiling, provides a business glossary, and an information catalog, plus also supports IT.
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ibm, data, analytics, big data, data integration
    
IBM
Published By: Akamai Technologies     Published Date: Jul 02, 2019
Loyalty and rewards programs are powerful tools for brands to boost member engagement, acquisition, and retention. Learn why leading brands are turning to modern customer identity and access management (CIAM) solutions to scale their loyalty programs, improve user experience, and maximize ROI. In this paper, we identify the challenges associated with transforming, expanding, and scaling customer loyalty and rewards programs and related membership initiatives, and present solutions based on real-world case studies from four industries. We explore the requirements for an enterprise-grade CIAM solution and address related issues such as build vs. buy and CIAM vs. IAM. By examining four diverse case studies — and the resulting identity management solutions that were implemented by the respective companies — this paper provides valuable insight for any enterprise wishing to expand or uplift its customer loyalty program to meet membership needs in the age of the consumer.
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Akamai Technologies
Published By: DigiCert     Published Date: Jun 19, 2018
Our Secure App Service helps protect your business against major financial impacts and brand damage from mismanaged code signing. You get no-worry code signing visibility, agility, and trusted security. We safeguard your keys in our highly secure data centers. You gain complete control over and insight into all code signing activity to protect application life and sales. Our Secure App Service simplifies and scales up code signing for all your target platforms. Backed by the global cyber security leader, you can trust our security, service, and support to protect your business and code signing efforts.
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DigiCert
Published By: Oracle Primavera     Published Date: Oct 09, 2015
Enterprise project portfolio management (EPPM) is mission critical to the oil and gas industry, which is driven by billions of dollars in capital investments. These large-scale exploration and production projects, if they fail, have an impact on the company and their share price. EPPM provides that full end-to-end capability to support the capital asset lifecycle – from planning, building & construction, operation & maintenance, to decommissioning. Read seven quick wins to lower costs and discover how to accelerate revenue.
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oracle, eppm, capital asset, capital asset lifecycle, project management, portfolio management, capital projects, strategic planning, decommissioning
    
Oracle Primavera
Published By: Netsuite DWASF Leads Display Q1 2015     Published Date: Feb 03, 2015
A step-change in the pace of business today brings enterprise resource planning (ERP) systems face-to-face with the largest transformation in their role since they were first introduced in the early 1990s. The rise of a new generation of business automation demands real-time information processing and visibility on a scale that was unthinkable just a few years ago. Coupled with—and in large part enabled by—this new wave of business automation, there has been a surge in the pace of business itself. Learn how Real-Time ERP puts you and your business at the forefront of this change.
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real-time erp, enterprise, business automation demands, information processing and visibility
    
Netsuite DWASF Leads Display Q1 2015
Published By: HP     Published Date: Sep 08, 2014
Every ten to fifteen years, the types of workloads servers host swiftly shift. This happened with the first single-mission mainframes and today, as disruptive technologies appear in the form of big data, cloud, mobility and security. When such a shift occurs, legacy servers rapidly become obsolete, dragging down enterprise productivity and agility. Fortunately, each new server shift also brings its own suite of enabling technologies, which deliver new economies of scale and entire new computational approaches. In this interview, long-time IT technologist Mel Beckman talks to HP Server CTO for ISS Americas Tim Golden about his take on the latest server shift, innovative enabling technologies such as software-defined everything, and the benefit of a unified management architecture. Tim discusses key new compute technologies such as HP Moonshot, HP BladeSystem, HP OneView and HP Apollo, as well as the superiority of open standards over proprietary architectures for scalable, cost-effect
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servers, innovative, management, mobility, security, computational, technologies, mainframes, cloud, productivity, workloads, big data
    
HP
Published By: Datastax     Published Date: Sep 27, 2019
The holiday shopping season is the ultimate test of your database architecture. An outage can have devastating effects on your year's profits, not to mention your business's reputation. The key to success is a database that scales out seamlessly to keep you up and running smoothly. Read this report to learn five key ways a distributed, scale-out database can provide stability, manageability, and reliability—during the holidays and beyond.
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Datastax
Published By: Zebra Technologies     Published Date: Mar 07, 2018
To keep your operations running smoothly, you need industrial printers that are ready for today, ready for tomorrow, ready for anything. Zebra’s new ZT600 printers deliver next-generation power, intelligence and performance, in virtually any industrial environment. Building on the legacy of the legendary Xi™ Series, the ZT610™ and ZT620™ are built for best-in-class integration, deployment, management and maintenance: • Link-OS® remote management and cloud capabilities give you complete visibility—anywhere, anytime. • Secure cloud connections with advanced diagnostics let you scale up or down quickly and easily. • Micro-consistent printing delivers high-quality labels as small as 3mm. • Field-installable upgrades and flexible configuration options future-proof your set-up. Rugged environments? Demanding applications? Unpredictable challenges? Keep your supply chains working at full tilt with full visibility, thanks to the brawn, brains and adaptability of Zebra’s new ZT600 printers.
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industrial printer, supply chain operations, plant floor, warehouse inventory, loading docks, printer durability, printer management, rugged environments, label capabilities, cloud connectivity
    
Zebra Technologies
Published By: Dell EMC Storage     Published Date: Mar 27, 2019
The automotive industry is in the midst of a highly competitive transitional period, with the ultimate goal of fully autonomous or “driverless” vehicles likely to be realized within a decade. The scale and intensity at which OEMs and Tier 1 suppliers must bring innovations to market – while containing costs, mitigating risks, managing product complexity and maintaining compliance – is challenging. The emergence of Advanced Driver Assistance Systems (ADAS), designed to enhance passenger, vehicle and road safety, introduces disruptive requirements for engineering IT infrastructure – particularly storage, where even entrylevel capacities are measured in petabytes. This paper will explore the infrastructure challenges facing OEMs and Tier 1 suppliers in developing and validating ADAS technologies, and propose a storage solution that is optimized for such workloads, delivering high performance, high concurrency and massive scalability.
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Dell EMC Storage
Published By: Dell EMC     Published Date: Mar 27, 2019
The automotive industry is in the midst of a highly competitive transitional period, with the ultimate goal of fully autonomous or “driverless” vehicles likely to be realized within a decade. The scale and intensity at which OEMs and Tier 1 suppliers must bring innovations to market – while containing costs, mitigating risks, managing product complexity and maintaining compliance – is challenging. The emergence of Advanced Driver Assistance Systems (ADAS), designed to enhance passenger, vehicle and road safety, introduces disruptive requirements for engineering IT infrastructure – particularly storage, where even entrylevel capacities are measured in petabytes. This paper will explore the infrastructure challenges facing OEMs and Tier 1 suppliers in developing and validating ADAS technologies, and propose a storage solution that is optimized for such workloads, delivering high performance, high concurrency and massive scalability.
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Dell EMC
Published By: Citrix Systems     Published Date: Nov 23, 2015
Citrix NetScaler is helping prepare enterprises for today’s network challenges while supporting modern virtual, cloud, mobile, social and big data environments. For more information on ADCs, and the cutting edge benefits of NetScaler, read the Network World QuickPulse report, "Take a Load Off Your Data Center"
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citrix, data center, netscaler, adc, networks
    
Citrix Systems
Published By: IBM     Published Date: Mar 17, 2008
Picking the right servers, storage systems and management software is essential to successful IT consolidation initiatives. In the past, either scaling up (bigger, faster servers) or scaling out (more servers) would have been the answer. But one platform does not fit all needs. Scaling right means picking the scaleup or scale-out approach—or combination of the two—that best fits each situation.
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ibm, move up campaign, ibm move up, scalability, scale, scalable, network management, bladecenter, blade, blade server, bladesystem, blade center, blade system
    
IBM
Published By: Cisco     Published Date: Sep 15, 2015
Wi-Fi is about to get a reboot. New 802.11ac Wave 2 products will make it possible to deliver LAN-like multigigabit speeds over the wireless network for the first time, enabling previously unimagined scale and flexibility in the enterprise workspace. But how will businesses capitalize on this new capacity when most current Ethernet access cabling maxes out at 1 Gigabit per second (Gbps)? This white paper: ? Introduces the new generation of Cisco® Catalyst® switches with Multigigabit Ethernet technology, the first platforms to combine support for multigigabit wireless speeds with full power over Ethernet (PoE) in an easy-to-deploy solution ? Shows how Cisco Catalyst Multigigabit Ethernet switches use NBASE-T technology to empower you to deliver 5-Gbps speeds over your existing access cabling ? Details how Cisco Catalyst Multigigabit Ethernet switches gives you the scale and capacity you need today, while protecting your network investments for the future Are you ready to learn more?
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migration, ethernet, deploy, wireless, network
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Wi-Fi is about to get a reboot. New 802.11ac Wave 2 products will make it possible to deliver LAN-like multigigabit speeds over the wireless network for the first time, enabling previously unimagined scale and flexibility in the enterprise workspace. But how will businesses capitalize on this new capacity when most current Ethernet access cabling maxes out at 1 Gigabit per second (Gbps)? This white paper: ? Introduces the new generation of Cisco® Catalyst® switches with Multigigabit Ethernet technology, the first platforms to combine support for multigigabit wireless speeds with full power over Ethernet (PoE) in an easy-to-deploy solution ? Shows how Cisco Catalyst Multigigabit Ethernet switches use NBASE-T technology to empower you to deliver 5-Gbps speeds over your existing access cabling ? Details how Cisco Catalyst Multigigabit Ethernet switches gives you the scale and capacity you need today, while protecting your network investments for the future
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Cisco
Published By: Citrix     Published Date: Apr 16, 2014
Read how Citrix NetScaler 10, the latest version of one of the industry’s most respected ADCs, is the first such appliance to support active-active clustering.
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adc, citrix, netscaler, clustering, ssl, load balancing, data center, racks, blades, security
    
Citrix
Published By: Citrix     Published Date: May 08, 2014
This paper provides information on application delivery controllers (ADCs) and how Citrix NetScaler is the first such appliance to support active-active clustering.
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adc, application delivery controllers, citrix netscaler, datacenters
    
Citrix
Published By: Citrix     Published Date: Jun 15, 2018
To meet the growing challenges of a competitive world economy, a digital transformation is taking place in the enterprise. Organizations realize that to be competitive they need to be more agile. They need to reach their customers wherever they are, and they need to be able to scale their applications to meet customer demands. To meet these challenges, organizations are deploying new microservice applications that are changing the application delivery environment. These applications are agile, configured to enable new features to be added without disrupting applications in production, and designed to automatically instantiate instances in response to increasing user demand. In short, microservices are drastically changing the way that applications are deployed and managed. This introduces a high level of complexity to network infrastructures because traditional applications are not going away. Applications will continue to be designed for both microservices and traditional 3-tier imple
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Citrix
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