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White Paper Published By: Arm Treasure Data     Published Date: Oct 17, 2018
What does it take to succeed in today’s hypercompetitive and hyperconnected digital economy? Keep reading to find out.
Tags : 
arm treasure data, treasure data, customer data, data insights, customer intelligence
    
Arm Treasure Data
White Paper Published By: Radius     Published Date: Jul 24, 2017
To help forward-thinkers find success with marketing and sales ops, we’ve developed a comprehensive framework that defines the pillars and core responsibilities of Revenue Ops and will encourage innovative companies to build a world-class Revenue Ops organization.
Tags : 
radius, sales op, marketing op, revenue growth, marketing operations
    
Radius
Webinar Published By: Mitel     Published Date: May 18, 2017
You know the way we communicate with each other has evolved, but what about the way your business communicates with your customers? A third of the US population is made up of millennials that use multiple channels when reaching out or making a purchase, so how does this shift affect your bottom line? More importantly, how closely aligned is your customer experience strategy with how customers are buying? Looking for some clarity? Check out this infographic for a clear understanding of how customers are shopping, why they abandon your transactions, and what steps you can take to keep them happy.
Tags : 
customer experience, sms, email, web chat, social media
    
Mitel
White Paper Published By: Curalate     Published Date: Jan 09, 2017
Tips and ideas for fashion and beauty retailers to influence millennial shopping behaviors across key digital channels. Download now!
Tags : 
digital channels, fashion, beauty, visual content, millennial outreach
    
Curalate
White Paper Published By: Microsoft     Published Date: Jan 06, 2017
Traditional IT spend is clearly on the decline, and manufacturers must update their cloud road maps to ensure their investments benefit the business.
Tags : 
microsoft, cloud computing, cloud manufacturing, manufacturing, iot
    
Microsoft
White Paper Published By: Microsoft     Published Date: Jan 05, 2017
Customer engagement requires an organization-wide commitment to creating meaningful connections, building relationships, and nurturing those relationships to establish trust and keep your brand top-of-mind.
Tags : 
microsoft, customer service, customer engagement, digital sales, lead nurturing
    
Microsoft
White Paper Published By: Mitel     Published Date: Dec 15, 2016
You know the way we communicate with each other has evolved, but what about the way your business communicates with your customers? A third of the US population is made up of millennials that use multiple channels when reaching out or making a purchase, so how does this shift affect your bottom line? More importantly, how closely aligned is your customer experience strategy with how customers are buying? Looking for some clarity? Check out this infographic for a clear understanding of how customers are shopping, why they abandon your transactions, and what steps you can take to keep them happy.
Tags : 
digital media, web presence, customer care, digital communications, mobile
    
Mitel
White Paper Published By: Microsoft     Published Date: Dec 06, 2016
As customer service and the customer experience become key differentiators for brands and organizations across all industries around the world, it has never been more important to know as much as you can about these expectations, perceptions, preferences and trends
Tags : 
microsoft, customer service, customer experience, ebusiness, customer experience/engagement
    
Microsoft
White Paper Published By: Marketo     Published Date: Nov 14, 2016
Read this complimentary copy of the Gartner Magic Quadrant for CRM Lead Management, and find out why Marketo was named a leader based on lead management functionality, thriving partner ecosystem, and roadmap.
Tags : 
marketo, gartner, magic quadrant, crm, lead management
    
Marketo
White Paper Published By: KIBO     Published Date: Nov 10, 2016
Today’s consumers are more demanding than ever before, forcing retailers and branded manufacturers to merge online and offline shopping channels into a seamless whole.
Tags : 
customer experience, customer relationship, online shopping, ecommerce, crm solutions/software
    
KIBO
White Paper Published By: KIBO     Published Date: Nov 10, 2016
In today’s rapidly evolving commerce space, only the agile seller will survive. In this white paper, learn how flexible and nimble technology that empowers users, rather than relies on IT, will be the determiner of the day.
Tags : 
online selling, ecommerce, customer experience, crm solutions/software, customer experience/engagement
    
KIBO
White Paper Published By: KIBO     Published Date: Nov 10, 2016
In this paper, learn how to harness relevant merchandising big data to deliver individualised, one to one online selling experiences.
Tags : 
bid data, ecommerce, online selling, customer experience, online selling experiences
    
KIBO
White Paper Published By: Marketo     Published Date: Oct 17, 2016
A great email helps you engage your customer and deliver your message, which can make a difference between a click-through and a direct route to your website or losing a customer’s interest and being sent to the spam folder. As consumers become increasingly savvy about all types of communications—from mobile to social to email—email, for example think about Gmail’s tabbed inbox where users can filter and organize their inboxes. It is becoming even more difficult to stay front and center. Download now to learn more!
Tags : 
email marketing, email blasts. electronic marketing, emerging marketing, internet marketing, e-commerce
    
Marketo
White Paper Published By: Marketo     Published Date: Oct 17, 2016
Let’s dig into the concept of digital marketing and how to be successful in today’s modern, complex business landscape. Download now!
Tags : 
digital marketing, mobile marketing, mobile applications, online advertising, search marketing
    
Marketo
White Paper Published By: Marketo     Published Date: Oct 17, 2016
As a marketer, you need to think across channels in your digital advertising. Through advanced digital advertising and marketing automation technology, like Marketo’s Ad Bridge, Real-Time Personalization, and more, you can easily listen and react from a variety of channels. Download to learn more.
Tags : 
digital advertising, cross-channel, multi media, email marketing, emerging marketing
    
Marketo
White Paper Published By: Marketo     Published Date: Oct 17, 2016
This ebook will review the potential blunders marketers make in their email marketing campaigns, why those blunders make a difference, and then how to prevent (and fix) these types of mistakes. Download to learn more!
Tags : 
email marketing, email blasts. electronic marketing, crm & customer care, e-commerce
    
Marketo
White Paper Published By: IBM     Published Date: Oct 11, 2016
Third party white paper from FitforCommerce and IBM on the 5 roadblocks to avoid on the journey to omnichannel retail success.
Tags : 
ibm, commerce, b2c, b2c ecommerce, ecommerce
    
IBM
White Paper Published By: IBM     Published Date: Oct 11, 2016
Read this white paper to discover how predictive analytics and cognitive commerce make it possible to get instant access to integrated information and actionable insights so you can deliver superior-and profitable-interactions with customers.
Tags : 
ibm, ecommerce, b2c, b2c ecommerce, commerce
    
IBM
Webinar Published By: IBM     Published Date: Oct 11, 2016
Watch this short video to see how the right commerce solution can help you understand your customers like never before, and deliver exactly what they want.
Tags : 
ibm, commerce, b2c, b2c ecommerce, ecommerce
    
IBM
White Paper Published By: Crimson Hexagon     Published Date: Oct 11, 2016
This guide will help you learn the fundamentals of social media analytics and how you can apply it to your organization to make smarter, more data-backed decisions.
Tags : 
crimson hexagon, social media analytics, social media management, smm, social data
    
Crimson Hexagon
White Paper Published By: IBM     Published Date: Oct 10, 2016
Read this IBM white paper to learn why all retailers, no matter their size, need the ability to efficiently manage and execute accurate prices, improve their responsiveness to competitor pricing, and ensure compliance with their strategic pricing policies and goals.
Tags : 
ibm, commerce, omni-channel, merchandising, retail
    
IBM
Webinar Published By: IBM     Published Date: Oct 10, 2016
Watch this IBM-sponsored webinar to hear from Brian Kilcourse, Managing Partner at RSR Research, as he shares research and insights that can help you ensure that your dynamic pricing strategy is intelligent, timely, coordinated and successful.
Tags : 
ibm, commerce, omni-channel, merchandising, retail
    
IBM
White Paper Published By: Adobe     Published Date: Oct 05, 2016
Because so much of the customer journey is now digital, we have the power to measure it. We can know rather than guess how it looks and feels, and how audiences and individuals respond. With this knowledge, we can craft powerful experiences that get results, capturing the customer’s time, attention and loyalty. Think of an experience as a story. The customer is the protagonist.
Tags : 
customer experience, customer interaction, customer engagement, customer relationship, digital
    
Adobe
White Paper Published By: Adobe     Published Date: Oct 05, 2016
Retailers are always searching for ways to enhance the in-store shopping experience. Now, beacon technology allows them to reach out to customers on mobile as they shop, to deliver special offers and real-time answers to their in-store questions.
Tags : 
customer experience, ecommerce, customer relationship, customer, crm solutions/software
    
Adobe
White Paper Published By: Adobe     Published Date: Oct 05, 2016
Because so much of the customer journey is now digital, we have the power to measure it. We can know rather than guess how it looks and feels, and how audiences and individuals respond. With this knowledge, we can craft powerful experiences that get results, capturing the customer’s time, attention and loyalty. Think of an experience as a story. The customer is the protagonist.
Tags : 
customer experience, customer interaction, customer engagement, customer relationship, digital
    
Adobe
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