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Service Desk Consolidation Insight

White Paper Published By: BMC ESM
Published:  Jul 17, 2009
Type:  White Paper
Length:  4 pages

If your enterprise has multiple service desks in different geographies using disparate, disjointed tools and supporting diverse but possibly overlapping constituencies, you may be wasting hundreds of thousands of dollars every year. Service desk consolidation is a proven strategy for eliminating that waste.

Tags : 
service desk, consolidation, bmc, bmc software, itil, it infrastructure library, service, business service management